We are seeking a Revenue Operations Analyst to join our growing team and help drive efficiency, visibility, and scalability across our revenue organization. This role will be responsible for supporting sales, marketing, and customer success operations by optimizing reporting, analyzing key metrics, and ensuring data integrity within Salesforce.com (SFDC) and other go-to-market (GTM) tools. This successful candidate will also have some experience supporting a sales team with opportunity quoting, day to day questions on process and Salesforce questions. The ideal candidate has 2-3 years of experience in revenue or sales operations, with strong analytical skills and a passion for process improvement.

If you’re passionate about working for a mission-driven organization and making a tangible difference in the world through education and healthcare innovation, please read on and apply!

Responsibilities

- Salesforce Reporting & Analytics: Build, maintain, and optimize reports and dashboards in Salesforce.com to support lead tracking, sales forecasting, pipeline analysis, and sales performance tracking.
- Sales Support: Assist the Sales and Customer Success team members with opportunity quoting, day to day questions on process and Salesforce questions.
- Data Integrity & Management: Ensure the accuracy and completeness of CRM data by identifying inconsistencies and implementing data hygiene best practices.
- Process Optimization: Support and refine sales processes, lead management, and deal workflows to improve efficiency across the revenue organization.
- Forecasting & Trend Analysis: Assist in revenue forecasting and provide insights into sales trends, conversion rates, and customer acquisition metrics.
- Go To Market Team Alignment: Collaborate with sales, marketing, and customer success teams to ensure seamless lead handoff, performance tracking, and campaign measurement.
- Technology & Tool Administration: Assist in the management and optimization of revenue tech stack tools
- Ad Hoc Analysis & Reporting: Provide data-driven insights and recommendations to GTM leadership to improve decision-making and revenue outcomes.

Competencies & Skills

Bachelor's degree in Business, Finance, Marketing, or a related field

2-3 years of experience in Revenue Operations, Sales Operations, Business Analytics, or a related role.
Strong proficiency in Salesforce.com reporting and dashboards
Experience with data analysis and reporting tools (e.g., Excel, Google Sheets, Tableau, Looker, or Power BI).
Understanding of sales processes including pipeline management
Excellent problem-solving and analytical skills with attention to detail.
Ability to communicate insights effectively to sales and leadership teams.
Familiarity with GTM tech stacks (e.g., Marketo, Outreach, Planhat or Gainsight) is a plus.

Why Labster.

At Labster and UbiSim, we are driven by a bold vision: to empower the world with knowledge. Our mission is to captivate learners and dismantle barriers through immersive technology that improves lives. As a leader in immersive learning, Labster redefines STEM education by providing tools that break down societal and economic barriers, enabling students to flourish in their careers and communities. UbiSim is shaping the future of nursing education, equipping the next generation of patient-centric nurses with immersive VR experiences. Our work is urgent and impactful—addressing global shortages in healthcare and STEM fields while engaging students more deeply and democratizing access to high-quality learning. If you’re passionate about making a tangible difference in the world through education and healthcare innovation, this role will amplify your impact.

What’s in it for you?

Competitive compensation and comprehensive benefits package.
Generous parental leave policy, including a phased return to work program to support your transition.
Work with flexibility in a remote-first organization that values work-life balance.
Flexible vacation policy so you can recharge when you need it.
Opportunities to travel and connect with colleagues from around the world.
Access to free 1:1 therapy sessions and mental health support through a membership with iFeel.
The chance to get involved with our Values in Action and LGBTQIA+ Employee Resource Groups, promoting a diverse and inclusive workplace.

Our commitment to all of you

Labster, Inc. is proud to be an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Labster strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Labster complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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Revenue Operations Analyst