As part of the Clinical Lab Manager team, the Coordinator of Sales Operations will play a pivotal role in supporting all sales and administration efforts for the group. The Coordinator of Sales Operations will also be responsible for analyzing current campaigns in order to propose changes and improvements when needed.

Why work for LabX Media Group?

Employee health matters! Comprehensive benefits, employee assistance programs, paid time off!

We have flexible work schedules! We want you to feel comfortable structuring your days in a way that works for you.

Comfortable workspace! Home or office - we want to foster collaboration, creativity, innovation. Therefore, making a flexible policy fits our diverse workforce.

We appreciate your hard work! Employee recognition, bonuses, career growth, and much more. Appreciation is highly important to the LabX Media Group’s culture.

We believe in work hard/play hard! We encourage team socials and our online “water-cooler” group chat with colleagues to step away from the day-to-day and have some laughs.

We believe in diversity and inclusion! Our open-door policy makes all employee inclusive partners and help prevent and remove systemic barriers.

We care about our community! Being a business in a small town, we give back to our community regularly through sponsorships, donations, and community involvement.

Responsibilities:

Responsible for all aspects of sales support for the group
Initiate and process all client orders
Follow up on and collect required materials from advertisers
Ensure all elements of the sales orders are delivered on-time
Coordinating with internal sales and external customers the scheduling and trafficking of all placements for print and digital campaigns
Support, build, and schedule eNewsletter campaigns
Support pay-per-lead campaigns by building landing pages
Review the performance of campaigns or programs and look to optimize performance when and where possible
Generate reports for ad placements and review/deliver to account manager/customer
Build targeted ‘smart’ lists of segments of our audience for email distribution
Coordinate, schedule, and support online events such as webinars
Working with editorial and marketing teams to compile and distribute client and brand surveys via email
Monitor the customer service and brand specific email Inboxes
Assist with any issues relating to newsletters, custom eblasts, banners, surveys, etc.

Required Skills:

Strong communication skills (strong communicator, well written)
Proficient in MS Office, PowerPoint and Excel
Creative problem solver  Attention to detail and accuracy
Friendly and positive attitude
Ability to juggle several projects simultaneously
Ability to work quickly and accurately under tight deadlines
Communicate well with a remote team
Manage projects in a changing and deadline-driven environment

Education & Experience:

Bachelor’s degree preferred but not required.
3-5 years experience in a sales support role
Knowledge of basic web HTML, web content systems, and online media is also beneficial
Working in a client-facing role
Experience with email and eNewsletter delivery tools
Experience with HubSpot or any online marketing tools an asset, but training will be provided
Graphic design/art, video, and/or illustration  Working with a remote team

About Us:

LabX Media Group’s brands and product solutions deliver trusted, timely and deep information across print and digital products to empower our customers and advance their research. LMG is a leading worldwide science publishing company that delivers meaningful industry content and integrated marketing solutions for the scientific community.

Application Procedure:

The successful candidate will ideally come into our Midland, ON, office so preference may be given to those who are comfortable to commute or from the surrounding area. Hybrid options are available for the right candidate.

LabX Media Group is an enthusiastic equal opportunity employer. We celebrate multiple approaches and points of view. Diversity drives innovation: so, we foster a culture where difference is valued. We are committed to diversity, equity, and inclusion and welcome applications from everyone!

Reasonable accommodation is available for qualified individuals with disabilities, upon request when contacted for an interview. We thank all candidates for applying. Only those candidates selected for an interview will be contacted.

LabX Media Group

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Sales Operations Coordinator