About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins.
INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change.
Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

About the Opportunity

Lantern is in hyper-growth. This is illustrated by treble digit top line growth through new logos and member activation. To maintain this pace and to unlock the large market potential, Lantern expects to double the GTM teams over the next 12 months.

About the Team

The Commercial Strategy & Operations (Revenue Operations) team supports the President and his broader go-to-market function, including sales, marketing, account management, client success, channel partners (health plans, ecosystem partners, and benefits consultants), and Network Development. The Network Development team within Commercial is responsible for growing our provider network by signing contracts with surgeons and facilities across the country in service of our members. Without this team, we wouldn't be able to enable healthcare access for our millions of members today and millions more to come in the future.

Location

New York City (hybrid)

Your Mission

Reporting to the VP of Commercial Strategy & Operations, the Revenue Operations Manager will be dedicated to the Network Development team by running strategic planning, developing and measuring KPIs, and supporting day-to-day execution. You will be the 'right-hand' and thought partner to the Chief Network Officer, holding them accountable to execution and embedding yourself in the team to uncover and execute on their strategic and operational needs. Much like a B2B sales operations role, you will help to analyze our current provider network, identify and re-prioritize the team to the strategic areas of focus, manage their provider pipeline and forecasting process, bring their Salesforce.com and other system design requirements to the GTM Systems team (also within Strategy & Operations), and spearhead cross-functional initiatives that make the Network Development team better. Ultimately, your efforts will accelerate results and directly fulfill Lantern's mission of improving access and affordability of care.

What You Will Do

Be the right-hand to the Chief Network Officer, addressing his various strategic and operational needs
Help shape and directly implement the Networks strategy & team coverage model, including establishing growth targets, identifying strategic growth markets / provider types, designing and managing sales and account management territories, setting quotas, and implementing and managing compensation plans
Spearhead a variety of sales and cross-functional initiatives that level-up the Network Development organization by partnering with others in Strategy & Operations along with IT, Product, Marketing, Client Success, and Finance
Define and report on Network Development KPIs using SQL and Excel, and devise action plans that improve the long-term strategy and near-term execution against that strategy
Establish and run the Networks operating cadence (regularly occurring meetings and report readouts) to manage the provider pipeline, execute on prospective provider contracts, and forecast accurately
Integrate the corporate sales objectives with Network Development plans to ensure alignment between Network Development and the needs of corporate clients / prospects
Work closely with the field to collect Salesforce.com and other systems requirements and ensure they are implemented successfully by the GTM Systems team

What You Will Bring

5-7 years of experience in revenue operations, management consulting or investment banking
Excellent Excel and SQL skills
Process-driven and organized to run cross-functional projects
Highly analytical systems-thinker who connects the dots and recognizes the downstream impacts of changes within a system
Excel at building connections, enjoy working collaboratively, and are able to quickly establish rapport and trust with partners across the company
Bachelor's degree in a business or a quantitative field
Experience with Salesforce.com a plus
Experience in healthcare or digital health a plus

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Remote workplace
Short & Long-Term Disability
Life Insurance
401k with company match
Paid Time Off
Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Lantern

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