About Us

Pioneers of Connected Scheduling™, Lantum is uniting healthcare providers and their workforce to enable them to deliver the best care together.

With over 37,000 clinicians onboarded to our platform, in 2021 we supported over 3,000 healthcare organisations, including almost 150 COVID-19 vaccination centres, saving the NHS over £30 million.

We have consistent and strong growth, supportive VC backers and a talented team of passionate people, committed to positively impact people’s lives.

Role purpose

We are looking for an experienced Sales Operations Manager to professionalise, optimise, and scale our approach to Sales Operations across the organisation. After starting with the Commercial team, we expect the right person to develop into a true Revenue Operations role, where you will help us have visibility and insight into the entire customer journey and ensure departments are not siloed.

We’ll need you to first dig into the minutiae, setting up Salesforce to structurally provide Lantum with the processes and reporting we need, taking into account the levers needed within a SaaS company. As this matures, you’ll build a better understanding of all our systems and how they integrate before iterating and improving cross-functional processes.

Requirements

We’ll need you to:

Review, redesign, and implement Salesforce as it connects to other systems in the organisation
Drive sales automation in Salesforce and the wider tech stack to optimise the sales workflow and right deal velocity
Devise and implement cross-functional collaboration processes, tools, and workflows to provide a detailed view of the entire customer lifecycle
Create business reports and KPIs for the business
Integrate and improve cross-functional processes to help us track renewals and forecast better
Drive team adoption of Salesforce and sales processes / methodologies
Own reporting of sales dashboards and forecasting

About You

To be successful in this role, you’ll be able to demonstrate:

Expert knowledge of the full sales cycle, stages, entrance and exit criteria from prospect to close and beyond
Detailed admin-level knowledge of Salesforce (workflow automation and reporting/dashboarding - Process Builder, Flow Builder, Validation Rules, etc.)
Experience with selecting and implementing wider sales automation technologies

Recent experience within B2B SaaS environments in a SalesOps role

Benefits

Not only do we offer a competitive salary but here at Lantum we are committed to our employee’s professional and personal development.

Our benefits package consists of:

£200 stipend towards home office equipment - please note that we are currently remote working until further notice
Health shield cash plan
Pension (up to 4% matching)
An extra day off for your birthday
Cycle to work scheme
Season ticket loan
Travel to the office reimbursed to the end of 2022
Team lunch provided on core office days
Access to Spill, a mental health support app

Our Values

We want every employee to live the core values of the business:

More than me - Our goals are too big to achieve on our own so we have to pull together and rely on each other and collaborate. It's more fun that way.
Care a lot - Doing the right thing is not optional (even when no one is watching). We care a lot about each other, our users, the NHS, outcomes. We hold each other to the highest standards and earn our reputation every day.
See it thru - Excellence isn't a skill, it's a habit - an endless pursuit of excellence. We take pride in planning and execution of all types of work - doing the big stuff as well as the usual, unspectacular things spectacularly well, day in, day out.
Think around corners - We are an innovator in our industry. Both big and small ideas, are our competitive advantage. All of us share a responsibility to challenge the status quo, think out of the box, think creatively, solve problems, and anticipate bumps.
Bounce back & learn - Having a thirst for life, and to be the best in everything we do. Having a positive mental attitude, resilience, determination to win, and continually seeking ways to learn and improve.

Diversity promise

We believe that a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are. Everyone is welcome — as an inclusive workplace, our employees are comfortable bringing their authentic whole selves to work. Be you. All you need is a passion and a desire to be part of our mission.

Lantum

New Jobs

Sales Operations Manager