Intro

As a Sales Operations & Tools Specialist (m/f/d), you will play a key role in our Strategy & Operations Team. You will be our expert for Salesforce and other essential tools used daily by our Go-to-Market teams – including Sales, (Key) Account Management, Customer Success, and Marketing. You will collaborate closely with internal stakeholders and external implementation partners to ensure the efficient use of the right systems, making our teams’ daily work smarter and more scalable. If you are passionate about smart tools, enjoy working at the intersection of technology and team collaboration, and are looking for an environment that wants to grow with you – we look forward to meeting you!

Your mission

System Administration & Tool Management

Configuring and customizing Salesforce: workflows, reports, dashboards, and integrations
Managing and developing our GTM tech stack, e.g., Salesforce, Clay, RingCentral, Calendly
Ensuring data quality and supporting automation processes

Enablement & Adoption

Training colleagues and creating clear documentation on tool usage
Supporting the onboarding of new team members through system enablement measures
Promoting the effective use of our tools and providing support

Internal & External Collaboration

Working with internal teams (Sales, (K)AM, CS, Marketing & Ops) to implement new processes and tools
Coordinating projects with external partners and service providers (e.g., Salesforce consultants, developers)
Ensuring that project requirements are clearly communicated and effectively implemented

Process & Data Orientation

Mapping and improving efficient Go-to-Market processes within our operational tools
Supporting the analysis and visualization of process data (e.g., through Salesforce dashboards)

Your profile

2–5 years of experience in Salesforce administration, Revenue Operations, or Tool Enablement
Hands-on experience with Salesforce Sales Cloud and Salesforce Service Cloud (ideally with Admin certification)
Structured and independent working style, with the ability to prioritize tasks and implement pragmatic solutions
Comfortable working with internal stakeholders as well as external service providers
Familiarity with other revenue-related tools such as Leadfeeder, Apollo, and RingCentral
Fluent in German (at least B2) and English

Why us?

We are an international team and place great importance on diversity and inclusion. Our Core Values: Inspiring, Excellence, Ownership, Learning & Trust.
You are always welcome at our office near Berlin Central Station, but you can also choose a hybrid or fully remote work model.
We support your social engagement and provide you with two additional days off per year for this purpose.
You get 28 vacation days plus an extra day per year until you reach 30 days. Our office remains closed on Christmas Eve and New Year's Eve.
We are passionate about continuous learning and, of course, give you access to our e-learning resources.
We subsidize sports, lunch, or public transport up to €50/month.
Internally, we highly value our meeting-free Focus Friday.

lawpilots GmbH is committed to creating a work environment that embraces diversity and inclusion. Regardless of gender, ethnic or social background, religion, age, sexual orientation, gender identity, caregiving responsibilities, or physical abilities, we explicitly encourage all qualified candidates to apply. We strongly believe that the diversity of our team is our strength. The exchange of different perspectives and ideas creates an inspiring atmosphere that fosters innovation and success.

At lawpilots, we continuously strive to build an environment shaped by respect, fairness, and equal opportunities.

We warmly invite you to join our dedicated team and revolutionize the e-learning industry with us!
Our office near Berlin Central Station is well-connected and fully accessible.

lawpilots GmbH

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Sales Operations & Tools Specialist (all genders) in Berlin