Job Title: Sales Operations Specialist

Job Type: Full Time (37.5 hours/week)

Location: 2-37 Esna Park Drive, Markham, Ontario L3R 1C9

About Us:

LCG Foods Distribution is a national distributor of natural health food products dedicated to promoting the growth of independent grocers and emerging brands in the Canadian marketplace.

Our Mission:

At LCG Foods, we connect innovative food brand owners and retailers who have a shared desire to do good for each other, and for the planet. We source the best foods in the world and bring them to markets where the gift of wholesome, natural, and nutritious food can be shared by individuals, families, and communities across Canada.

We stand with food innovators who dare to challenge "big food". We stand with retailers who want better products on their shelves - and in the process, turn their customers into raving, loyal fans.

We endeavor to do all this as efficiently as possible - while minimizing waste, taking care of our employees, our customers, and partners. We make a positive impact on people, communities, and the planet.

We believe in shared values - if what we do excites you, please apply for any of our open roles by sending cover letter and resume to careers@lcgfoods.com

Job Description:

We are seeking a highly organized and detail-oriented Sales Operations Specialist to handle data entry tasks to support our Sales team. The ideal candidate will be responsible for accurately processing customer orders, compiling and analyzing data into meaningful monthly sales reports, and supporting the growth of our national accounts by assisting with other administrative tasks.

You will also be the first point of contact for new customers and vendors looking to partner with us. Your passion for the health food industry combined with strong analytical skills will be key in achieving our business goals.

Key Responsibilities:

· Review and process orders from B2B customers with speed and accuracy.

· Liaise with internal teams to ensure efficient order processing.

· Communicate via email and telephone with customers and follow-up promptly on requests.

· Act as the first point of contact from the company for new customers and vendors.

· Calculate monthly/quarterly rebates from customers and/or vendors for promotional activities.

· Complete monthly product and promotion submission forms for national accounts with speed and accuracy.

· Generate monthly sales data reports for brand owners and Key Accounts.

· Assist with other tasks related to sales, marketing, and accounts receivable as required by internal teams.

This role requires in-office availability, 5 days per week.

Qualifications:

· Experience in a previous Data Entry, Administrative, Customer Service, or Bookkeeping role.

· Customer service mindset.

· Good written and verbal communication skills.

· Strong organizational and time management skills.

· Strong data entry and math skills.

· Ability to work independently and as part of a team.

· Fast learning ability.

· Adaptability to new tasks and projects.

· Strong proficiency in Microsoft Office Excel.

· Minimum typing proficiency of 45 words per minute.

· Proficiency or experience with CRM (Sales Force, HubSpot, GoHighLevel) platforms an asset.

Education:

High school diploma or equivalent.

What We Offer:

· Competitive salary and benefits package.

· Opportunities for professional development and career growth.

· A supportive and collaborative work environment.

· Samples and discounts on natural health food products.

· Quarterly company events.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience and passion for health and environmental sustainability to alysha@lcgfoods.com.

Deadline for Applications: July 20, 2024.

LCG Foods Distribution

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Sales Operations Specialist