Position Description

At a Glance

Legrand is seeking a highly skilled remote Sales Operations Systems Specialist to join the Starline Sales Operations Team in Canonsburg, PA.

As a critical member of the global Starline Sales team, you will play a vital role in ensuring the success of our operations. In this dynamic position, you will be responsible for performing a range of essential system administration & configuration functions and contributing to the strategic planning of our sales technology stack. With a focus on both day-to-day operations and long-term success, this is an exciting opportunity for a driven and innovative professional to make a real impact. This position is fully remote.

What Will You Do?

Become the trusted, functional expert (“go-to person”) on Sales & Customer support software including but not limited to CRM, Quoting, Product Configurator and ERP: Customer Orders, Sales Hierarchy, and Commissions programs
Perform day-to-day system administration and configuration activities in Sales systems including user setup, master data management, security and assignment rules, approval processes, page layout updates, validation rules, formula, and new fields
Take ownership of and work to resolve functional system issues reported by the Sales team either directly or by working with internal IT or software vendors where appropriate
Complete assigned system enhancements through configuration (not code) as directed by the leadership team including building automations and custom app’s, software upgrades, and all related testing required (work with IT or external software vendors to complete enhancements where code is required)
Perform training for new and existing team members which may include live online or in person training, recorded training videos, and creating or maintaining training documentation
Develop data governance plan and put practices in place to ensure high quality, accurate data
Work with Sales team members to identify opportunities to streamline and optimize sales & customer support processes using business technology documenting business requirements and helping to build business case when appropriate
Perform other Sale Operations duties as needed to help the team be successful

Qualifications

Knowledge, Skills, and Abilities

Strong aptitude for business technology administration, configuration, automation & data quality
Detailed oriented with excellent problem-solving skills
Excellent interpersonal skills (especially communication, team player, critical thinking, and positive attitude)
Continuous learner mindset, willing to grow and challenge yourself

Minimum Qualifications

Bachelor’s Degree in Business, Computer Science, or related field (or equivalent work experience)
Two years systems administration experience
Certified Salesforce Administrator a plus
Certified Salesforce Platform App Builder a plus
Strong understanding of Sales cycle process flow (Lead to Cash) in manufacturing industry a plus

Working Conditions / Physical Requirements

Work performed in office setting as well as remote
Ability to sit for prolonged periods of time

Note: The above Job Description is representative of the responsibilities and qualifications necessary to be successful in this role. It does not encompass every job duty or responsibility; other tasks may be assigned as necessary. Further the job description does not alter the at-will nature of employment with Legrand and does not create a contract of employment.

Company Info

About Legrand

Representing more than 150 years of innovation, Legrand is the global specialist in electrical and digital building infrastructures. Our purpose is improving lives by transforming the spaces where people live, work and meet with electrical and digital infrastructures and connected solutions that are simple, innovative and sustainable. Every day, over 39,000 Legrand employees work hard to enhance the buildings of tomorrow. Legrand is a global, publicly traded company listed on the Euronext ( Legrand SA EPA: LR ) with revenue of €7 billion, and products sold in 180 countries. For more information, visit www.legrandgroup.com/en

About Legrand North And Central America

Legrand North and Central America (LNCA) employs over 6,500 associates in 50 locations, working across six divisions/sector: Audio Visual, Building Controls Systems, Data Power and Controls, Electrical Wiring Systems, and Lighting. We hold a leading position in every North American market we serve and focus on exceeding our customers’ needs within the commercial, residential, and industrial industries. LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity. For more information, visit legrand.us

About Legrand’s Data Center Power And Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.

http://www.legrand.us

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Equal Opportunity Employer

Legrand, North America

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Sales Operations Systems Specialist (Remote)