Level Data, a fast-growing Kalamazoo-based software-as-a-service company, is searching for a dynamic individual to join our team as a Revenue Operations Specialist. This remote position will work closely with our sales and marketing team. We value putting Customers First, Honesty, Humility, Persistence, Fun, and Innovation. We have an energetic staff who appreciate the merits of interesting and creative work.

We are looking for a Revenue Operations Specialist to help implement our sales, marketing, and customer success strategies. Your role will be to maximize the overall impact of the sales team, ultimately driving more revenue. You will work directly with various departments, including marketing, sales, and customer success. This is a hybrid role that sits between various departments, so having a knack for both sales and marketing are critical.

Responsibilities include:

Work directly with the sales leadership to improve the operational efficiency of the CRM
Work directly with sales, marketing, and customer success leadership to bring ideas to life, including implementation and reporting.
- Initiatives include: webinar program, account-based marketing, content strategy, etc.
Strategy & planning: pulling ongoing and ad hoc reporting for business reviews, providing insights to inform business decisions and territory planning activities
Systems & operations: identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility to drive more sales
Create strategic analyses that provide value-added insights on sales trends, revenue growth, sales pipeline, and product utilization to drive strategic decisions
Go-to person for all software tools utilized by the sales, marketing, and customer success teams including bu not limited to: HubSpot, ChiliPiper, Terminus, Pendo.io, etc.
Determine sales and marketing strategies that help increase revenue.
Review and improve workflows so that sales, marketing, and customer service teams can collaborate effectively.
Identify technological solutions that help improve relevant teams’ performance and enhance the customer experience throughout the buying journey.
Collect and analyze data across departments to help maximize sales productivity.

At least 3 years working in business management, sales operations, sales planning, or revenue operations.
Strong analytical, operational, problem-solving, planning, time management, and project management foundation.
Strong understanding of the SaaS business model
Experience working with HubSpot and/or Salesforce
Quick learner and strategic problem solver – proficient in analyzing business needs
A passion for driving change in an organization while being able to see the big picture
Experience creating and designing advanced custom reports in Excel/Google Sheets
- Vlookup expertise is a must
Previous project management experience and a self-starter
Excellent verbal and written communications
Degree in business or related field

Residency

Must be a resident of one of the following states: Michigan, Florida, Virginia, Illinois, North Carolina, or Texas

Full Health, Dental, Vision, Life and Disability insurance for each Full-Time employee. There are typically ten (10) company paid Holidays in each calendar year and we provide Flexible Time Off (FTO) with no defined time. We have a 401k with Safe Harbor election so your contributions will be matched, up to 4% of your pay. We cover your Planet Fitness membership and Costco or Sam's club membership.

Level Data, LLC

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