Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity:

The Sales Operations Account Manager is responsible for growing LG's Home Entertainment market share for the Amazon business. Assist Sales team in Achieving and/or exceeding sales quotas by supporting the operational and analytical requirements of succeeding on the Amazon platform. This role is preferred to be in NJ Onsite or can be remote in CA

As the Sales Operations Account Manager, you will:

Support Sales, strategy and operational activities for the Amazon channel.
Participate in the execution of the sales strategy with regular periodic tracking and reporting.
Provide regular and timely observation of trends with corrective actions and reporting utilizing key platforms such as Amazon Vendor Central and Stackline.
Monitoring Competitor Activity and Pricing Alignment. Work with Go-to-Market team on 3rd Party Seller price degradation and compliance.
Own the Claims Post Audit process working with Accounts Receivable team.
Lead the process for AR reconciliations and various accounting processes with Amazon.
Ensure product compliance on site.
Lead the promotional execution process with Amazon.
Perform daily site walks identifying 3rd Party Seller price degradation working with the Go to Market team to correct.
Provide ongoing reviews of existing content and troubleshooting of issues across the Amazon platform.
Manage administrative tasks with support from Sales team.
Ensure proper levels of inventory in line with sales forecasts.
Coordinate new product launches across categories and various teams with an eye for detail, accuracy and time to site.
Management and reporting of KPIs with deep dive analysis to identify opportunities and drive plans for improvements.
Partner and communicate with key Amazon contacts and systems to optimize traffic, conversion, and sales that achieve company KPI's.

Qualifications:

Bachelors required.
3+ years of sales experience (or sales operations experience) with a proven track record of results.
Strong relationship builder and Excellent communication skills.
Outstanding organizational and analytical skills.
Ability to take on adhoc requests and work independently.
Solid business acumen.
Strong Excel and PPT skills.
Ability to work with multiple cross functional teams in a fast-paced environment to achieve desired results.
Location: preferably in NJ (onsite) or CA (remote).

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

LG Electronics

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Sales Operations Account Manager, HE Amazon