At Life-Space Group, it’s our mission to make the latest scientific advances in the microbiome available to all and lead the way in Paediatric supplementation. Our hero brand, Life-Space, is a leader in the global probiotic industry. Launched in 2012, Life-Space is passionate about unlocking the possibilities of the microbiome and empowering people of all ages to sustain and achieve long-term health.

We are looking for a Sales Operations Manager, who will play an integral role in supporting our Sales team. This role is a 12-month Parental Leave contract until 1st August 2024. Start date would be in June/July depending on your availability to commence.

Reporting to the National Sales and Customer Strategy Manager, this role will assist in improving process, drive efficiency and take on business critical duties that will have a direct link to the success of the sales teams and in turn the organisation.

You will receive guidance and support to continue to grow and develop within this role and have a strong desire to drive sales operation strategies whilst maintaining good relationships both internally and externally. You will lead and co-ordinate sales teams’ requirements across all operational, reporting, and key areas of the business, and well as managing our Sales Executive.

Key outcomes of the role include:

Support the Sales team in managing all required business processes and procedures
Lead and define key strategic direction for the sales operations space
Supporting our Pharmacy customers though banner group allocation order and promotional orders, planograms, and new store opening order and merchandising
Drive and redefine our CRM (Salesforce) as the lead user
Work as the Salesforce expert and proactively seek out, identify and implement system enhancements to deliver continuous improvement and optimization of the platform.
Support the field sales, key account and telesales teams with reporting, forecasting and managing all required business processes and procedures.
Project management including key internal and external relationships

As the successful candidate, you will have;

Tertiary qualification in Business or related field
Previous experience in a similar role. Experience in FMCG, manufacturing, consumer goods or healthcare industry highly regarded
Experience in implementation and maximisation of a CRM system such as Salesforce desired
Team player attributes and ability to work cross-functionally
Strong interpersonal and communication skills to develop and maintain positive relationships
Process and deadline driven with a keen eye for detail.

In return, you will receive:

Competitive salary with Yearly Bonus Incentive Program
Range of competitive employee benefits including EAP Program
Family and Friends quarterly product allowance across the Life Space product range
Highly supportive culture that fosters continuous development

Life-Space Group

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Sales Operations Manager