About the Company

We believe that yesterday’s cooking oils should become tomorrow’s energy and that your business waste can be recycled into green energy sources which can fuel vehicles or provide power solutions.

Through our pioneering technology we are able to recover a waste product that previously went down the drain and turn it into a source of income for businesses, while keeping kitchens and waterways clean and efficient.

Role Summary/Scope

To provide visibility, insight and performance analysis to drive continuous improvement across the sales operation. This role transforms data into actionable dashboards, ensures data quality, supports decision-making, and helps drive a culture of accountability.

Key Responsibilities:

· Reporting & dashboards: build and maintain real-time views of KPIs and metrics.

· Performance insights: analyse data, such as agent, team, and campaign trends to identify what works.

· Forecasting: support modelling of sales run rates, headcount, and scenario planning.

· Retention & churn tracking: monitor winback outcomes.

· QA analysis: feed insights into quality reviews and coaching loops.

· Workforce support: provide insights into productivity vs. capacity and campaign loads.

· Board-level data prep: prepare reporting packs and slides for management reviews.

· Support Sales Ops Lead with Lead data, CRM/ERP data and Dialler data

Experience, Skills & Qualifications:

· 2+ years in sales analytics, operations, or commercial support.

· Advanced Excel required; SQL or BI tools (e.g. Power BI) preferred.

· Comfortable presenting data to non-technical stakeholders.

Commercial mindset with the ability to connect data to outcomes

Job Types: Full-time, Permanent

Schedule:

Monday to Friday

Work Location: In person

LifeCycle Oils Ltd

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