LightFeather is seeking a dynamic and detail-oriented Project Management Specialist to join our team, supporting business operations and enterprise-level projects. The ideal candidate will bring a blend of project management expertise, administrative acumen, and strong customer service skills, ensuring smooth onboarding and offboarding processes, effective communication, and operational efficiency.

This role provides the opportunity to work on impactful, high-visibility projects within a collaborative environment. You’ll help streamline operations, enhance efficiency, and contribute to an organization that values innovation, agility, and professionalism.

This is a Full Time, Hybrid Position. Must be local to the DC Metro area.

Key Responsibilities:

Coordinate and manage project tasks, timelines, and deliverables to ensure successful completion
Serve as a liaison between the Product Lead Enterprise Computing Office and key stakeholders, providing status reports, addressing task requests, and driving new initiatives
Maintain and update personnel tracking for all personnel, ensuring all training and certifications remain current
Develop, refine, and maintain Standard Operating Procedures (SOPs) for onboarding and quarterly reaffirmation processes
Lead the design and implementation of automated workflows for onboarding, offboarding, and quarterly reaffirmations
Support the Program Management Office by assisting the Program Manager with administrative tasks, including scheduling, reporting, and record-keeping
Administer and manage Jira and other Atlassian suite tools, ensuring projects remain well-documented and transparent
Communicate effectively with team members, leadership, and external stakeholders, delivering polished talking points and briefings as needed
Leverage ServiceNow and Microsoft Office applications to streamline reporting, tracking, and project oversight
Conduct meeting coordination, facilitating productive discussions and ensuring timely follow-ups

Required Qualifications and Skills:

US Citizenship
Active Secret clearance or above
Certified Scrum Master (CSM) or equivalent certification
Proficient in Agile methodologies with a strong understanding of Scrum and project management best practices
Experience managing and administering Atlassian suite tools, including Jira
Solid background in business operations and executive-level office administration
Demonstrated expertise in onboarding, offboarding, and training processes
Strong oral and written communication skills, capable of drafting concise reports, talking points, and briefings
Proven experience as a federal contractor, with a commitment to delivering exceptional customer service
Skilled in Microsoft Office applications and ServiceNow platform usage
Knowledgeable in management and compliance tracking
Proven ability to manage multiple priorities and maintain organized, detailed documentation

Preferred:

Experience developing automated solutions for onboarding and reaffirmation processes
Familiarity with federal regulations and guidelines for contractor personnel onboarding and training
Prior experience supporting enterprise-level computing initiatives

Why Join LightFeather?

You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry. We are committed to fostering a diverse and inclusive environment where everyone is valued and respected.

Commitment to Diversity

LightFeather is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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