LinkSquares is a fast-growing LegalTech software company, rated as one of “The Best Places to Work in 2022” by the Boston Business Journal and BuiltIn Boston. We’ve built an end-to-end AI-powered Contract Lifecycle Management (CLM) SaaS product suite used by some of the world's most prominent companies (Fitbit, Igloo, DraftKings, Cogito, and even the Boston Celtics).

Contracts are the lifeblood of business and power everything from revenue, obligations, financing activities, and reporting. At LinkSquares, our product takes the manual, time-consuming, tedious tasks out of the contracting process. With LinkSquares, legal teams save time, cut costs, and improve business outcomes. We are a 400 + person company headquartered in downtown Boston.

The Sr. Manager, Revenue Operations will work across all Revenue teams (Sales, Customer Success, Account Management, Sales Strategy) as well as cross-functionally (Marketing, Legal, Finance, Business Operations, Product) to create and drive business initiatives and efficiencies; you will report to the VP of Revenue Operations, partnering to ensure that processes, teams, and systems are aligned with company-wide strategy. This role requires strong partnership and interaction with senior and executive leadership across Revenue.

With a focus on operational excellence, you will:

Direct management of the RevOps team, inclusive of both function-specialized Revenue Operations Associates and System Administrators
Be responsible & accountable for the delivery, accuracy and consistency of revenue based data and metrics reporting (e.g., weekly, monthly, quarterly KPIs)
Coordinate cross-functionally on data hygiene, process compliance, and system dependencies
Manage reporting on team & systems performance
Manage daily execution of standard deliverables as well as direct ongoing & quarterly initiatives
Perform ongoing process evaluation, recommendations, and implementations

Responsibilities:

Manage a team of individual contributors: delegation and execution of daily tasks and ongoing projects, performance and professional development
Directly assist the VP of Revenue Operations in:
- Operational management
- Organizational design, inclusive of operational changes
- Systems efficiency, consolidation
- Process compliance
- Territory planning & execution
- Pipeline management & Forecasting
- Fulfillment excellence & cross-functional financial reporting
- Commission planning, modeling, analysis, and reporting
Closely partner with Enablement to augment onboarding & training program(s)
Identify areas for improvement and/or automation that will drive sales efficiency, revenue growth, and work with relevant teams to implement change
Monitor and report on the overall performance of revenue
- Oversee relevant systems and data administration, and make recommendations for techstack improvements
Facilitate cross-functional communication & project management to streamline centralized information sharing
- Act as liaison internally among the Revenue departments, and externally as representative of Revenue with Marketing, Finance, Product, and Legal

Additional responsibilities include:

Contribute to hiring, training, and terminations
Perform quality individual and team performance on a regular basis, providing ongoing feedback
Partner closely with revenue management to operationalize business strategy and change
Partner closely with Finance on data & reporting needs, ensuring proper revenue recognition and ARR reporting
Perform Sales, CS, AM trend analysis as needed for active projects
Support Marketing initiatives and ensure proper functioning of lead distribution

The right candidate will:

Focus on operational excellence
Be a critical thinker, proactively taking accountability and making recommendations
Have keen interpersonal skills and EQ
Be a detail-oriented manager
Have a strategic mindset & collaborative approach to problem solving
Rely on proactive communication and collaboration to plan and meet success metrics
Be a quick learner, and take direction well; works well autonomously by prioritizing accordingly and communicating progress effectively
- Prioritize commitments & deliverables in a thoughtful and strategic manner
Be able to meet tight deadlines, and delegate accordingly
Adapt well to change, and voice recommendations

Requirements:

2+ years of experience in Revenue Operations or Sales Operations
2+ years in people management
High proficiency in Excel, CRM (SFDC-preferred), and Google Suite
Experience evaluating, purchasing, and implementing software
Excellent communication skills, written & verbal
Proficient organizational skills, including attention to detail and multi-tasking skills
Experience in change management
Experience working closely with senior management & leadership

Nice to have:

Experience in rapid growth
Experience working in SaaS

About LinkSquares

Founded in 2015 with headquarters in Boston, we offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, unlimited vacation, paid parental leave and more. Learn more here: https://linksquares.com/careers/

For legal teams needing to move their business forward faster, LinkSquares provides a contracting platform for writing better contracts, analyzing what’s in existing contracts, and working better with their team. It differs from other tools on the market with its powerful AI insights, speed to providing tangible results, and ability to help the entire company collaborate better. LinkSquares saves companies hundreds of hours and thousands of dollars by eliminating manual contract processes and reducing the need for outside counsel. For more information, visit https://linksquares.com/.

LinkSquares is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

LinkSquares

New Jobs

Sr. Manager of Revenue Operations