About Liquid I.V.

Liquid I.V. is a 360-degree wellness company based out of El Segundo, CA, created to fuel life’s adventures. The product line is a great tasting, non-GMO electrolyte drink mix, made in the USA, and utilizes Cellular Transport Technology (CTT)™ to deliver hydration and other key nutrients rapidly into the bloodstream – helping consumers feel better, faster.

Our products are stocked in over 30,000 doors across the country, including the world’s leading specialty, big box, and online retailers such as Costco, Walmart, Target, Amazon, and many more. In just a few short years, our growth has been exponential. With this in mind, we are looking for world-class team members to help us continue disrupting the wellness industry and hydrating people in need around the globe.

One last thing (or two): We recently joined our friends over at Unilever to help us grow Liquid I.V. into a global brand. As a mission-based organization, giveback is one of the core pillars built into our DNA. Since 2015, we have donated over 22 million servings of Liquid I.V. to those in need around the world through our one-to-one giveback pledge. In 2021 alone we donated over 12 million servings to individuals and organizations making an impact globally, nationally, and locally.

As we move into 2024 and beyond, we will expand our impact, and create durable, positive change in vulnerable and underserved communities. As part of our mission, we are committed to upholding environmentally responsible business practices and championing an ethos of health and wellness for all.

We're excited to expand our team with a n Associate Manager, Sales Operations. Come join us!

About the role:

As the Associate Manager of Sales Operations, you will play a pivotal role in optimizing the efficiency of our sales team. Your key responsibility is to ensure the Field Sales team succeeds with their customers by providing the best-in-class sales operational support. Collaborating with cross-functional teams, you’ll ensure alignment between the sales, marketing, operations, and project management departments to achieve organizational objectives. This role requires a customer-first mentality, exceptional communication skills, high attention to detail, and proactiveness to drive success in a fast-paced sales environment.

Responsibilities include but not limited to:

Cross-Functional Liaison (Sales to Marketing, Innovation, Operations, etc.):

Coordinate the creation and distribution of key Marketing Assets (Evergreen content, Innovation, Product Images, Lifestyle, Ads, sell sheets, customer decks, copy, scannable UPCs, flat art).
Collaborate with the Retail Marketing Team on projects supporting Field Sales (i.e., assist with Display-related matters).
Be the point of contact with the Operations team for all Field Sales matters (first-ship dates, PO timing, etc.) .
Work with the Project Management team in commercializing innovation (i.e., lead completion of charters, lead development of launch materials).
Marketing asset strategy/creation (decks, lit cards, video, sell sheets)

Sales Operations support:

Ensure healthy in-stock levels with our Distributors by reviewing Inventory Reports.
Maintain our Retailer portals to ensure ongoing compliance.
Maintain library of key internal resources such as Certifications, Ingredient Lists, product images, packaging flats, and other key Marketing materials.
Be the voice of the sales team for retailer requirements during New Item Reviews.

Sales Samples:

Assist with the end-to-end process of ordering sales samples for the team.
Partner with the Demand team to forecast sample quantities and maintain in-stock levels at warehouses.
Forecast demand for innovation samples.

Qualifications:

Bachelor’s degree in business, marketing or related field required.
3+ years of working experience in a sales support role.
Previous experience in a sales communication and/or sales support role (preferable for a consumer product goods company).
Understanding of the basic terms and practices of CPG sales.
Ability to adapt to a fast-paced entrepreneurial environment.
Experience using MS Office including Excel, Outlook, PowerPoint, Word.
Strong collaboration and personal interaction skills.
Creative problem solving.
Strong organizational skills.
Excellent verbal and written communication skills.
Demonstrated sales and/or analytical experience managing multiple priorities required.

What We Give:

100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
A 401k plan with company match, short and long-term disability coverage.
A generous PTO and sick policy that includes 13+ paid annual holidays.
Wellness classes (fitness, mental health, nutrition, finance, etc.).
An Employee Assistance Program, including membership for guided meditation for all employees.
Monthly tech and wellness stipend.
Opportunities to participate in our Giveback Mission to help Change The World.
Copious amount of Liquid I.V. product to keep you Fueled for Life’s Adventures!

Work Environment:

This role is a hybrid role. Liquid I.V. strives to support and create a flexible working environment. This role will require some time in the office.

The expected base salary range for this position is $80,000 to $100,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, internal company equity, and budget.

Candidates must be authorized to work in the United States without sponsorship.

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of the role. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the company’s mission, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Liquid I.V.

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

Liquid I.V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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Associate Manager, Sales Operations