Job Description – Sales Operations & Coordination Manager

Company: Indian University Press
Location: Ansari Road, Daryaganj, Delhi
Salary: ₹70,000–80,000 per month
Experience: Minimum 4–5 Years (Publication House Experience is Mandatory)

Job Overview

This position acts as a central link between the Sales Head, Sales Managers/Executives, Accounts Department, and Management.

Key Responsibilities

1. Sales Team Coordination

Coordinate and manage Sales Managers and Sales Executives.
Address their queries and operational requirements.
Monitor daily sales activities and field performance.

2. Target Monitoring & Follow-up

Track individual and regional sales targets.
Monitor monthly, quarterly and annual achievements.
Follow up on pending orders and business opportunities.

3. Specimen & Book Distribution

Monitor specimen book requirements from the sales team.
Coordinate specimen dispatches and maintain records.
Track sample distribution and follow-ups.

4. Payment & Outstanding Follow-up

Coordinate with sales staff regarding pending payments.
Monitor outstanding payments and collection targets.
Follow up on payment commitments.

5. Daily Reporting & Attendance

Monitor daily sales reports (DSR).
Track daily expense reports (DER).
Monitor sales staff location updates and field visits.

6. Expense & Travel Monitoring

Verify and monitor field expenses.
Review travel and conveyance claims.
Maintain expense records and submit reports to management.

7. MIS & Management Reporting

Prepare sales performance reports.
Maintain region-wise and employee-wise sales data.
Provide regular updates to the Sales Head and Management.

Required Qualifications

Graduate in any discipline; preferably in Business Administration, Sales, Marketing or Commerce.
Minimum 4–5 years of relevant experience in Sales Operations, Sales Coordination or Sales Management.
Experience in a Publication House is mandatory.
Strong understanding of book sales, distribution, specimen management and payment collection processes.
Experience in handling and coordinating sales teams across multiple regions.

Required Skills

Excellent team management and coordination skills.
Strong communication, interpersonal and follow-up skills.
Good knowledge of MS Excel, MS Word and Google Sheets.
Ability to prepare and maintain MIS reports, DSR and DER.
Strong analytical and reporting skills.
Good understanding of sales targets, outstanding payments and expense monitoring.
Ability to coordinate with Sales Head, Sales Managers, Accounts Department and Management.
Strong organisational skills with the ability to manage multiple tasks.
Problem-solving and decision-making abilities.
Ability to work independently and take ownership of sales operations.

Ideal Candidate: An experienced sales operations professional from the publication industry with strong team management, coordination, MIS reporting, target monitoring and payment follow-up skills.

Pay: ₹70,000.00 - ₹80,000.00 per month

Work Location: In person

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