Nigel Wright Group is working with Little Moons on this search.

About Little Moons:

OVERVIEW

Little Moons is a family-run ice cream company, set up by Howard and Vivien Wong in 2010. Our mission is for everyone to discover a whole new world of ice cream. Our unique ice cream balls are created by wrapping gelato ice cream in a sweet soft layer of dough. Initially, Little Moons found success supplying restaurants including Yo! Sushi, Wasabi, Bone Daddies, Tonkotsu and Sushi Samba. Currently, our little balls of joy can be found in stores all over Europe, including Tesco, Sainsbury's, Asda, Morrisons, Edeka, Carrefour, Waitrose, Ocado, Whole Foods Market & Selfridges Food Hall.

Summary:

Reporting to the Head of DACH, this new role has been created to support a dynamic, growing and very entrepreneurial team based in Hamburg.

You will be the backbone of the German team, owning the whole administration process of a fast-growing business and be in charge of aligning German (Austrian, Swiss) customer processes and requirements with the British ways of working. The scope of tasks is the management of incoming orders and discounts, invoices, creation of internal &external reporting processes, organisation of tradeshows together with the Marketing team, entry of customer data and other administrative processes–everything in collaboration with German and the UK team.

This role is perfect for someone with a natural talent for organisation. Someone who thrives on working in a fast growing, and ever developing business and who is excited about working in an international context. You will have to work independently and adapt quickly to changes as we continue to grow and develop. We are looking for someone who has strong communication skills and who is not afraid to take ownership of the communication with internal and external stakeholders in German as well as in English. The confident handling of Microsoft Office applications is essential.

Key Responsibilities:

Order Management & Support in forecasting:

Lead the process of incoming orders, potential changes, shipment dates and correct invoicing in collaboration with the UK Supply Chain and Accounting team
Check with Distributors on incoming orders vs plan for upcoming month’s
Support the Head of DACH concerning forecasting

Creation of internal and external Reporting:

Create DACH-based sales reports for internal and external use
Work with external data (Customer, Nielsen, GfK)

Support Brand Manager with organisation of events and trade shows:

Support as needed to get everything, where it needs to be and have all the documents in time, where they are needed:
be part of trade shows and be a representative of Little Moons Germany at the best Food Events

General Administration:

Translations from German to English and vice versa (customer requirements, inquiries, etc.)
Take care of information flow concerning product / packaging changes
Support with all the bits and pieces, that take place in a fast-growing business

Requirements:

Fluently in German: verbal and written
Proficient in English: verbal and written
Excellent customer care & communication skills
Secure handling of Microsoft Office applications (Excel, and Power Point)
Experience working in a sales assistant role, preferably in FMCG
Talent for organisation

What We Offer:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person, this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

Amazing family-friendly policies include having your birthday off, ‘Pawternity’ for anyone welcoming a new pet into the family, paid time off for moving home plus much more!
The chance to join and shape the direction of an exciting and fast growth scale-up brand
Annual bonus of up to 5% of base salary dependent on both personal and company objectives being achieved
Dynamic and energetic team, with regular socials throughout the year
Employment contract based on German law

Little Moons

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