Revenue Operations

Hello! 👋

Who are we?

Locus.sh is a leading-edge technology company dedicated to solving the most challenging problems in logistics and supply chain. Our ambition? To revolutionize the supply chain realm through cutting-edge technology, enabling smarter, automated decision-making. From dispatch management and carrier orchestration to route optimization and real-time insights, our solutions are designed to enhance efficiency, consistency, and transparency in operations.

Our Journey and Impact:

Since our inception in 2015, with the backing of esteemed investors like GIC Singapore, Qualcomm Ventures, Tiger Global, and Falcon Edge ($80M raised so far), we've embarked on a global mission to redefine logistics. Our technologies have empowered giants like Unilever, Nestle, and The Tata Group, facilitating over 1 billion deliveries across 30+ countries. The result? A staggering $288 million in cost savings, a 12 million tonne reduction in CO2 emissions, and an unwavering 99.5% SLA adherence.

Our Global Footprint:

Based in Bangalore, India, our reach extends across the Americas, Southeast Asia, the Middle East, and beyond. As a vibrant team of 170+ visionaries, we're on an exhilarating growth trajectory.

Traits We Value:

Global: You possess a global mindset, understanding and appreciating diverse cultures and market nuances. You're adept at thinking beyond borders and appreciate the vast opportunities that a worldwide perspective brings.

Unrelenting: You display unmatched perseverance and commitment in everything you do. Challenges invigorate you, and you are determined to overcome obstacles with innovative solutions.

Intelligent: You consistently demonstrate sharp analytical thinking and astute problem-solving capabilities. You're quick to grasp complex concepts and can effectively communicate intricate ideas.

Role Purpose

As the Revenue Operations Lead, you will play a critical role in optimizing and scaling our revenue-generating processes. You will work cross-functionally with sales, marketing, finance, and customer success to ensure alignment and efficiency across the entire revenue cycle. The ideal candidate is data-driven, process-oriented, and has a deep understanding of SaaS business models.

Key Responsibilities:

Revenue Process Optimization: Develop and refine end-to-end revenue processes, ensuring seamless integration across sales, marketing, finance, and customer success.
Data Management and Analysis: Oversee the collection, analysis, and reporting of revenue-related data to provide insights and actionable recommendations.
Sales Operations: Support the sales team with forecasting, pipeline management, territory planning, and compensation design.
Marketing Operations: Orchestrate and enable the entire Marketing organization to scale and efficiently deliver business outcomes across all subfunctions. Responsibilities include
- Annual Operating Plan
- Operations - Budget, Data, and Performance (measurement, management, and improvement). Track ROI of marketing activities
- Create and manage processes at scale: Collaborate with the marketing team to optimize lead generation, tracking, and conversion processes.
- Marketing Automation (tools and technologies to enhance marketing efficiency and efficacy)
Customer Success Operations: Ensure smooth handoff from sales to customer success and support the implementation of strategies to drive customer retention and expansion.
Technology Stack Management: Manage and optimize the revenue tech stack, including CRM, marketing automation, and other relevant tools.
Reporting and Metrics: Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide regular updates to leadership.
Cross-Functional Collaboration: Act as a liaison between revenue-generating teams to ensure alignment and address any process inefficiencies.
Strategic Planning: Contribute to the development and execution of the company’s growth strategy, including identifying new opportunities and mitigating risks.

Qualifications:

Education: 5+ years of experience in business strategy, operations management, or a related field
MBA preferred but not mandatory
Experience: 5+ years of experience in revenue operations, sales operations, marketing operations, or a related role in a SaaS environment.
Preferable experience in field marketing and digital marketing
Strong aptitude for business planning, strategy formulation, and analytics

Skills:

Strong analytical skills and proficiency in data analysis tools (e.g., Excel, SQL).
Experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot).
Excellent project management skills with the ability to manage multiple priorities.
Strong communication and interpersonal skills.
Proven ability to work cross-functionally and influence without authority.
Detail-oriented with a strategic mindset.
Ability to influence and lead teams without formal authority

Locus

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Revenue Operations Lead