Job Details

Description

Role Description:

The Jr. Sales Operations Analyst will report to the Manager of Global Sales Operations and is responsible for supporting the Sales Organization and driving continuous improvement in productivity and effectiveness of the sales team.

The analyst will work directly with Sales Account Executives, Territory Channel Managers and Inside Sales to facilitate and drive operational reviews of the sales environment, forecast & pipeline metrics, and data health. Additional duties include assisting in data analysis and reporting for the Global Sales Organization quarterly, often liaising with management and other departments. This includes VP Sales, Industry Sales Managers, Marketing, Partners Team, Professional Services, Finance, Legal, Customer Account Management, Product Management, and the Salesforce technical team.

The Jr. Sales Operations Analyst will provide project management focused duties supporting sales efforts in driving corporate strategic initiatives alongside assigned operational projects.

This is a highly visible position with significant opportunity for business impact within a dynamic environment.

Responsibilities

Report and provide insight to support the decision-making and strategic planning of the sales and marketing teams
Report and analyze revenues and revenue-related metrics to assist management in making sound decisions
Serve as key contact person for salespeople and territory managers regarding sales and activity performance
Contribute to weekly sessions with sales leadership focused on metrics and sales process insights
Analyze data and provide important visualization and dashboards that clearly communicates complex data in a simple form to non-technical audience
Lead data cleanup & hygiene initiatives within the SFDC environment such as redundant report and dashboard removal and sorting, opportunity team mappings, and account/contact redistribution
Provide marketing operations support such as email distributions, collateral, and promotional inventory management
Work with Salespeople to provide insight into activity, lead flows, pipeline, account ownership
Coordinate and manage administrative documentation necessary to facilitate sales activities and alignments

Required Qualifications

Bachelor's degree in Business Administration, Finance, Economics, or Computer Science, or comparable experience in a related field
1-2 years sales/revenue operations or business analyst experience
Salesforce.com & Qlik BI experience highly preferred, including report development
Strong attention to detail and excellent organizational skills – someone who can multi-task
Strong interpersonal skills
Strong analytical skills with an ability to see the larger picture
Self-motivated and able to thrive in a remote work environment
Experience with MS-Office suite – focus on Excel and PowerPoint

Soft Skills

Diplomatic and motivational skills including the ability to collaborate across multiple physical teams and physical regions.
Ability to work effectively and cooperatively with virtual teams including Marketing, Solution Engineers, Sales, and Services.
Excellent communication (written, verbal and presentation) and interpersonal skills.
Flexible and adaptable with proven ability to conform to shifting priorities, demands and timelines.

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Jr. Sales Operations Analyst