About Us:

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.

Our Austin team is based downtown in the San Jacinto Center. Rather than requiring a certain number of days in the office, LM is committed to employee choice and flexibility. Our San Jacinto office will continue to be a center of energy, to be used for purposeful meetings and meaningful gatherings. Of course, you are able to come into the office more often if you prefer to work in an office environment.

LogicMonitor is an equal opportunity employer. We're committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are.

We operate with integrity, esteem diversity and treat each other fairly and with respect. We strive to find our own versions of personal and professional harmony through community building and holistic growth. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor is disrupting the observability market and changing the way businesses take disparate sources of data and turn it into action. We are already a leader in this space - and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we are on an evolutionary journey heading toward what's next - unified observability. Our platform enables enterprise resiliency through data insights from the infrastructure, network, and application. As we enter this next phase of growth, we are in search of a Sr Manager, Sales Operations.

This is a once in a lifetime opportunity to be a part of an organization with an outstanding product, operation and culture. We are seeking an experienced leader who will be responsible for strategic input, project oversight, process improvement, team leadership, and tactical execution of Sales Operations - serving as a primary partner to the global VPs of Sales. You will be critical in driving the performance of our sales organization as well as laying the foundation that will enable continued scalable growth.

Here's a closer look at this key role:

Partner with and advise Sales Leaders on strategic direction and manage supporting activities
Lead Global Sales Operations team to support our Sales organization
Understand and ensure successful implementation of operational best practices across Sales
Optimize the Sales operating cadence, including forecast process, to deliver maximum results with high level of predictability
Support Sales planning efforts and ensure they are appropriately integrated with other planning processes employed throughout the organization
Proactively identify opportunities for process improvement. Eliminate operational bottlenecks and inconsistencies
Design and execute quoting processes, tools and governance of approval authority
Analyze operational metrics and deliver meaningful insights to the business, define and deliver methods to improve sales performance
Build and standardize business reporting for strategic analysis and internal business reviews
Drive key projects to support strategic initiatives by working across functions and provide visibility to executive sponsors

What You'll Need:

Bachelor's Degree in Business Management or equivalent degree
7+ years' experience in Sales Operations or equivalent experience
3+ years' leadership experience
Proficiency with Sales tools, including Salesforce.com
Executive leadership and communication skills

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Sr Manager, Sales Operations