Korean Bilingual Sales Operations/Logistics Supervisor

SUMMARY & OBJECTIVE

This position develops, maintains, and interacts primarily utilizing the phone and other forms of electronic communication to a broad scope of new and existing customers within the assigned market/region to increase sales of products and/or services. This position also support on logistics in conjunction with outsourcing vendors.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(Sales Operations)

· Closely work with sales team and initiate/monitor purchase order (PO), sample order (SO), delivery order (DO) processing using the system.

· Contact customers/distributors through, but not limited to, phone calls, email, mailing, and fax to communicate about orders; review PSI and identify revenue opportunities through the assigned customers.

· Monitor credit limit of assigned accounts and release DO accordingly.

· Work with technical support team for quality concerns from customers.

· Daily inventory and transaction confirmation with warehouse vendors.

· Collaborate with sales, marketing, support, outsourcing vendors and HQ(production) to facilitate business developments.

· Keep sales and management informed of all activity.

· Take care of accounts receivable (AR); check billing status and communicate with customers.

· Initiate and monitor delivery arrangements through a third party logistics companies/warehouses.

· Periodically conduct physical inventory check to ensure it matches with the system if applicable.

(Logistics)

· Provides support for utilizing logistics solutions to optimize shipping and transport procedures.

· Coordinates and monitors logistic operations.

· Plans and tracks the shipment of products according to customer requirements

· Supports team leader for various projects.

· Captured and analyzed data to determine appropriate dispatching strategies to meet changes in production levels

· Negotiated competitive rates from carriers and partners while maintaining service levels to properly handle business.

· Resolved pending services issues with carriers and communicated resolution properly to clients.

· Prioritized freight movements and dispatched multiple operators for an average of 100 loads monthly to locations throughout the state of Alabama.

· Maintained document organization with shipping and billing details.(BOL, COA and POD)

SUPERVISORY RESPONSIBILITY

This position does not have supervisory responsibilities but work with colleagues in TV team.

REQUIRED EDUCATION AND EXPERIENCE

· Bachelor’s Degree in Business, Marketing or equivalent number of experience

· Must have 4+ years of experience with B2B inside sales

· Hold valid driver’s license for business trips

· Proficient in Excel, Word, Outlook

· Professional sales training or certification a plus

List any required physical demands (stand, walk, bend, climb stairs, lift, squat, etc.):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. In order to perform the duties of this job, the employee is regularly required to take motor vehicles and airplane. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

COMPETENCIES

Communication Proficiency Teamwork Technical Capacity

Problem Solving/Analysis Initiative Results Driven

Customer/Client Focus Project Management

TRAVEL

Approximately 5% of overnight travel may be expected. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Supplemental pay types:

Signing bonus

COVID-19 considerations:
All employees are required to wear mask inside the office.

Ability to commute/relocate:

Auburn, AL 36832: Reliably commute or planning to relocate before starting work (Required)

Experience:

Logistics: 5 years (Preferred)

Work Location: One location

Lotte Chemical CA, Inc.

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Sales Operations/Logistics Supervisor