We are working exclusively for our client based in York who seek to recruit a Business Operations Coordinator to join their team in a newly created role. brand-new role.

This isn't a role for someone who likes to observe, take notes, and wait for direction. We need a doer. Someone who takes the bull by the horns, cracks on, and gets stuff done without needing their hand held.

You'll be the glue that holds the operational side of the business together, managing day-to-day admin, tracking projects, coordinating cross-functional workstreams, and becoming a trusted point of contact across the business. You'll work closely with the Head of Operations and the wider business, supporting the team so they can focus on the bigger picture.

What We're Looking For

A mind-reader. The Head of Operations is highly reactive, and we need someone who can anticipate what's needed and never drop the ball.
Proactive and autonomous. You spot what needs doing and you do it. You don't wait to be told. You take initiative, speak to team members across the business, and build relationships without needing to be directed.
Structured. We need someone who brings order to chaos. You'll help build processes where none exist and keep things on track.
A completer-finisher. You say it's done, rather than asking permission. You take ownership and see things through.

Responsibilities:

Coordinating day-to-day operational activities across multiple teams and workstreams.
Tracking actions, deliverables, and deadlines to ensure progress and accountability.
Managing smaller projects from planning through to delivery.
Maintaining project plans, trackers, dashboards, and reporting tools.
Preparing agendas, coordinating meetings, and following up on actions.
Supporting reporting activities and maintaining accurate business information.
Identifying risks, issues, and dependencies, escalating where needed.
Helping improve operational processes and ways of working.
Supporting the rollout and adoption of business systems and tools.
Building strong working relationships across the business and becoming a trusted point of coordination and support.

This role is heavily involved in compliance, H&S, IT, culture and marketing – you'll be the person sorting out everything from incident reports and policy reviews to birthday cakes and onboarding initiatives. You will support other more junior team members and guide them with your knowledge and experience.

Experience & Skills

Minimum 1 year in an operations or project coordination role.
Proven ability to coordinate cross-functional initiatives and manage multiple priorities.
Strong organisational and analytical skills, with the ability to turn data into practical insight.
Excellent stakeholder management and communication skills, with confidence engaging across all levels.
Process-minded, proactive, and adaptable, with a focus on operational excellence and continuous improvement.

Our client is interviewing in July – therefore please do not delay getting in touch as we wouldn’t want you to miss out on their incredible newly created opportunity in a growing business.

Lucy Walker Recruitment

New Jobs

Business Operations Coordinator