LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:

🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.

🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of more than 270 Lumies in 6 offices (Lyon, Paris, Lille, London, Austin, Tokyo), LumApps supports companies such as Veolia, Valeo, Air Liquide, Colgate-Palmolive, The Economist, Logitech. To support its international development. LumApps has raised $100 million, including $70 million in December 2019.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

*Missions*

We are looking for a motivated and experienced Salesforce Revenue Operations Analyst to join our team! As a Salesforce Revenue Operations Analyst, part of the Revenue Operations team (US/France), you will be supporting teams across LumApps with tool administration & integration, process implementation, end-user enablement, and business intelligence reporting, including sales forecasting.

*Duties and Responsibilities*

- Tool maintenance and support

- Participating in Salesforce maintenance and support/training for salesforce users (experience with salesforce CPQ, salesforce communities, and flow builder are a plus)

- Managing product and sales database to ensure data quality

- Implementing processes in line with our sales strategy

- Taking on responsibilities with maintenance of our sales and marketing tools outside of Salesforce (Pardot, Salesloft, Zendesk)

- Participating in interface and BI projects, especially between Salesforce (CRM) and Netsuite (invoicing system) to ensure consistent data quality and data flow between the two systems. Business analysis

- Performing sales data analysis and reviewing metrics in our CRM (Salesforce), including new ARR, Upsell/Downsell ARR, Renewals, Churn, ASP,...

- Monitoring sales productivity by zone, business line,...

- Interpreting and presenting data results to our Sales and Marketing teams

- Developing detailed sales forecasting

*Skills*

- Minimum of 2-3 years of experience as an analyst

- Strong knowledge of Salesforce, including flow builder, is a must.

- Experience building and maintaining dashboards (salesforce/tableau/looker/etc)

- Strong analytical and problem-solving skills

- Excellent verbal and written communication skills, both in English and French

- Ability to work in a team with international environment

- Ability to work in a fast-paced environment

- Taste for training and helping out people

- General knowledge of business operations

Plus skills:

- Experience with Salesforce CPQ and Communities

- Certifications: SalesForce Administrator certification will be appreciated.

- SalesForce Business Analyst certification

- Fluent in basic SQL/SOQL, experience with SQL, Oracle Netsuite and Tableau/Looker is a plus

- Knowledge of Saas environment

*Why join us?*

At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.

And what are we doing for our employees' Experience...?

✅ A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital

✅ Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas!

✅ Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.

LumApps

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