The Opportunity

In this role, you will collaborate closely with the Senior Director of Sales Operations to support the sales team in their day-to-day operations. You will support the commercial infrastructure that enables field force effectiveness and drives operational excellence across sales operations functions.. This role assists in incentive compensation, field analytics and reporting, CRM operations, territory design, fleet, and sampling. The ideal candidate has experience supporting sales teams, strong analytical capabilities, and the ability to partner cross-functionally to maximize field performance and commercial impact.

Key Responsibilities

Serve as the primary contact for the Luye sales force in support of all day-to-day sales operations.
Ensure data quality and integrity from various vendors/sources.
Support the ongoing weekly and monthly reporting for field sales and sales leadership.
Develop, maintain, and enhance Power BI dashboards and reports to support field sales performance, business insights, and leadership decision making. Assess sales planning strategies to measure sales force effectiveness.
Administer and support CRM platforms (e.g., Salesforce/Veeva), including call planning, targeting, segmentation, user support, workflow enhancements, and reporting. Translate data analysis into actionable insights and recommendations.
Identify trends and opportunities across current and future products.
Support digital engagement programs and field-triggered digital content
Support sampling & sample compliance programs for the field
Support the field Fleet program
Act as the primary point of contact for Sales Teams regarding ICP bonus payouts and commission inquiries.
Collaborate with Sales and Marketing stakeholders to develop and design compensation strategies and plans.
Target setting and achievement calculation.
Tracking MBO and contest results.
Analyzing quarterly payouts.
Ensure compliance with legal, regulatory, and quality standards for all field operations activities
Provide support to field teams by addressing data and reporting requests, resolving inquiries, and delivering actionable insights for daily execution.

Your Skills & Experience

Bachelor's Degree in analytics or related field required
3+ years of experience in Sales Operations, Commercial Analytics, Business Analytics, or a related function within the biopharma, or healthcare industry preferred.
Proficiency in data visualization tools, specifically Power BI is preferred
Ability to present analytical data to groups of Leadership and employees as needed
Strong analytical skills
Strategic thinking with strong attention to detail.

Luye Pharma USA Ltd.

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