Systech International is a trailblazer in safeguarding global supply chains through digital traceability, serialization and compliance. As the first company to introduce the world to product serialization, we’re celebrating 40 years of product innovation and setting global standards for a range of industries, including pharmaceuticals, medical devices, nutraceuticals and consumer packaged goods. Today, as a proud part of Dover Corporation, a diversified global manufacturer and solutions provider, we continue to lead the industries we serve by delivering cutting-edge technology that secures brands, combats counterfeiting, and ensures product integrity worldwide.

As the Sales Operations Manager, you will be a strategic partner to the sales leadership team, responsible for enhancing the productivity and effectiveness of the sales organization. You will leverage your expertise in both sales operations and sales enablement to streamline processes, manage and optimize our tech stack, provide crucial data and insights, and develop high-impact training and resources. This role is critical to scaling our sales efforts and achieving consistent, data-driven revenue growth.

Responsibilities:

Sales operations responsibilities:

Process optimization: Analyze and refine the end-to-end sales process to identify and remove bottlenecks and improve overall efficiency.
CRM and tool management: Serve as the administrator for the company's customer relationship management (CRM) system (e.g., Salesforce) and other sales tools. Manage integrations, data hygiene, and system functionality.
Performance reporting and analytics: Track and analyze key sales metrics, such as pipeline growth, win/loss rates, and quota attainment. Create and maintain dashboards to provide sales leadership with insights for decision-making.
Sales forecasting: Work closely with sales leaders to develop accurate sales forecasts and assist with territory planning and quota setting.
Cross-functional collaboration: Partner with marketing, finance, and product teams to ensure alignment on go-to-market strategies, pricing, and operational execution.

Required skills and qualifications:

Proven experience in a Sales Operations or Sales Enablement role, with a track record of driving process and performance improvements.
Strong analytical and quantitative skills with the ability to interpret data, identify trends, and develop actionable insights.
Expertise in managing and optimizing sales technology, with specific proficiency in CRM systems (e.g., Salesforce).
Excellent communication, presentation, and project management skills. Ability to influence stakeholders and manage projects across multiple teams.
Experience in developing and delivering engaging training materials and programs.
Preferred:
- Bachelor's degree in Business, Marketing, or a related field; or equivalent practical experience.
- Familiarity with standard sales methodologies (e.g., MEDDIC, SPIN) is a plus.

Key attributes:

Strategic thinker: Capable of understanding high-level business goals and translating them into tangible sales processes and enablement strategies.
Data-driven: Uses metrics and data analysis to inform decisions and measure the effectiveness of initiatives.
Exceptional communicator: Clearly and effectively conveys complex information to both technical and non-technical audiences.
Problem-solver: Proactively identifies issues and implements creative, scalable solutions to enhance productivity.
Strong collaborator: Works effectively with cross-functional teams to achieve shared objectives.
Acts in a manner consistent with the Dover Values.

You’ll only be the right candidate if you are aligned to our values and culture:

Is visionary and understands how to execute on the vision
Be willing to jump in and be “hands on”
Winning through customers
High ethical standards, openness and trust
Expectations for results
Respect and value people

#LI-BM1

#LI-HYBRID

Work Arrangement : Hybrid, 3 days onsite, 2 day remote per week

Salary Range : 140-160K BASE

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including paid holidays per calendar year, paid vacation days, and paid sick leave hours annually or as provided under state and local paid sick leave laws, business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact xxxx for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

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Sales Operations Manager