The Sales Operations Business Partner is the primary interface to the EMEA (Europe, Middle East, Africa) sales region with a secondary responsibility tied to the advancement of global selling model initiatives. You will collaborate with sales, finance, HR, and marketing leadership to raise sales efficiency, sales productivity, and process compliance within the EMEA region. In addition to supporting the EMEA sales force, you will also be responsible for specific subject matter areas and related continuous improvement projects while partnering with Global Sales and Sales Operations management.

Responsibilities

• Facilitate the annual territory design, planning and quota allocation process with the EMEA sales leadership team in accordance with the policies and tools established.

• Review attainment trends forindustry and geographic sales teams, and review results with sales management while providing insights designed to drive productivity and efficiency in the selling process.

• Utilize the centralized resources within Sales Operations to provide answers & solutions for the EMEA region.

• Provide the required reporting, analytics & business intelligence to support strategic & tactical initiatives.

• Assumes joint responsibility with EMEA sales management for process compliance

• Ensures appropriate bookings, pipeline and forecast reports and dashboards are made available to sales & service management. Alerts managers of non-compliance to ensure accuracy and cleanliness.

• Drives the forecast review process with the assigned regional Sales Management leader

• Supports inputs to the annual compensation plan design and communication to ensure correct plan types are allocated to the sales reps.

• Supports annual governance of field territory and account planning

• Enables the sales force so that dashboards, reports, compensation mechanics and initiatives are fully understood.

• Assists the sales and service leadership teams with project coordination, lead to revenue, KPI tracking and associated performance management efforts.

• Supports the effective use of Salesforce.com to measure & improve sales force productivity/compliance.

• Consults with Sales Management to manage periodic sales territory, hierarchy, and sales rep changes to ensure appropriate mapping into our sales systems.

• Attends EMEA sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and developments, and to bring forth regional feedback.

• Provides local interface to HR, Marketing and Finance organizations.

Minimum Qualifications

• A bachelors degree and 7 years of professional work experience (or a masters degree and 5 years of professional work experience, or equivalent experience) is required.

Additional Qualifications

• 7-10+ years of work experience in Sales Operations with significant exposure to sales management teams in a B2B software or technology company

• Experience working in the EMEA market

• Candidates must be willing to travel up to 10% of the time

• Sales Operations competence (forecasting, planning, sales systems, reporting, processes and methodologies, compensation, and quota management)

• General appreciation of business and commercial intelligence

• Experience with financial modeling and analytical tools such as Excel, SQL databases, etc. Experience using Salesforce.com, Power BI and analytics tools

• Basic, but effective program/project management experience

• Critical thinker & ability to conduct sophisticated and creative analysis, yet translate those results to easily digestible insights, messages, communications, and presentations

• Ability to handle multiple tasks simultaneously, manage conflicting priorities and to complete assignments under aggressive time constraints

• Demonstrated ability to be productive with minimal supervision. Must be results oriented and able to move forward without complete information

• Ability to work effectively in a matrixed environment with diverse audiences, management levels, cultures, personalities, and be prepared to hold the company line

• Trusted advisor with excellent communication and presentation skills

• Dynamic and driven individual

• Flexibility and ability to adjust on the fly to new demands; knows when to demonstrate a sense of urgency

• BS/BA required; MBA a plus

• Direct Sales experience a plus

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Sales Operations Business Partner