Key Responsibilities:

Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.
Managing inventory levels and coordinating with procurement to ensure adequate stock availability
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up.
Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
Handle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person.
Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments. Provide administrative support to the sales team, including scheduling meetings, preparing sales performance sheet, and maintaining sales collateral. Assist with sales forecasting and budgeting.
Daily coordination with Plants & Sales Team for the Dispatches / Sales / Collections figures and preparing daily reports as required.
Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Qualifications / Experience / Required Skills:

Graduate + MBA will be an advantage.
Demonstrate strong business acumen in regards to sales and marketing and/or the civil in infrastructure construction market; be knowledgeable in regards to current and possible future industry trends.
Demonstrate the ability to establish and maintain effective relationships with customers-both internal and external.
Be a pro-active, self-motivated, self-starter who is action oriented and drives for results.
Foster a collaborative, team-based approach.
Be experienced with technical sales to engineers and specifying agencies.
Be proficient in basic Microsoft Office software (Word, Excel, Outlook and Power Point.)
Have strong interpersonal and organizational skills.

Job Type: Full-time

Pay: Up to ₹60,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Schedule:

Day shift

Supplemental pay types:

Performance bonus

Application Question(s):

How many years of experience in manufacturing industry

Experience:

total work: 1 year (Preferred)

Work Location: In person

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Sales Operations Analyst