Description

Overview

myDigitalOffice (MDO) is a cloud-based platform that helps hospitality professionals streamline their operations, drive efficiency, and improve the guest experience. MDO brings together data from multiple hotel systems, giving users real-time access to their hotels' data in one place. In addition to offering comprehensive reporting, MDO also provides digital document and contract management services, eliminating the need for paper storage.

Our mission at MDO is to help hotels drive operational efficiencies and support the industry's sustainability initiative through innovation and advanced technologies. By using our platform, hotel professionals can save time, reduce costs, and create a more enjoyable experience for their guests. We are dedicated to helping our clients succeed in today's competitive market.

MDO is looking for a Revenue Operations Analyst (Salesforce) to help improve and enhance our Salesforce platform. The Revenue Operations Analyst will design and implement best practice solutions, gather stakeholder feedback, and manage all aspects of Salesforce projects to help the business meet objectives. The ideal candidate will also have experience with analyzing revenue within Salesforce by maintaining the database, assessing revenue recognition treatment, and developing, validating and explaining key revenue trends. This is a role with the potential to grow into a RevOps Manager role over the next 12-18 months. This is a remote role but we would prefer candidates within two hours driving distance to the Atlanta Metro area, where our sales team gathers for required trainings.

Responsibilities

Ensure optimal performance of Salesforce systems and products.
Provide day-to-day management of MDO’s Salesforce Instance
Maintain salesforce cloud, as well as building custom reports and dashboards
Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
Evaluating and installing new Salesforce releases, as well as providing training and support.
Documenting processes, including error reports and changes to field history tables.
Prepare monthly revenue-related reports
Analyze sales challenges and recommend/implement solutions
Support initiatives to drive efficiencies around revenue recognition and reporting processes.
Develop and implement workflows, custom objects, and validation rules + other advanced functionalities
Collaborate with stakeholders across the organization
Develop an understanding and detailed knowledge of the various product line revenue

Requirements

Bachelor's degree in business, accounting, or related field
Comfortable with data analysis and excel
Salesforce certified administrator or Salesforce advanced administrator certification.
2-3 years of experience as a Salesforce administrator or Revenue Analyst

MDO

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Revenue Operations Analyst (Salesforce)