Marcus Evans, founded in 1983, is a global business intelligence and event marketing company, with 46+ offices in 20+ countries. Headquartered in the UK, we are rated in the top 20 UK companies for work/life balance.

Working across all industry sectors our Summits, Conferences and Online Events brands deliver innovative high-level content, networking and one-to-one meeting platforms that bring together key decision-makers on a truly global scale. Our client base is comprised of c-level executives from 98% of existing fortune 1000 companies, and are world leaders in a variety of industries, such as healthcare, legal, pharmaceutical, investments, energy, packaging etc.

We are looking for driven, enthusiastic and passionate professionals to join our Summits division and Sales team as a Sales Operations Manager. You will be supporting the Office Director, Managers and Account Executives of one of our office locations firsthand with managing accounts to ensure our clients are deriving maximum value from their partnership with us.

This is an in-person role located in our offices located in downtown Greenwich, CT.

Key Responsibilities

Analyze and manage approaches used by the sales Sponsor team to manage clients with a professional cadence from contract agreement through post summit follow-up
Manage calendar to schedule all Sponsor Client preparation
Scheduling all prep calls and post summit calls
Support with Accounts Receivable tasks.
Scheduling calls with the clients and Account Manager.
Tracking all information covered on calls with the client and storing centrally.
Assist in handling customer requests.
Manage the Master Excel file of all office events with clients and status
Sending out all timeline emails/scheduler password release notifications/reminders, etc. for account managers to effectively service clients
Meeting analysis and recommendations

Qualifications

Highly organized with good time management skills.
Excellent communication and interpersonal skills.
Exceptional written and oral communication skills.
Great attention to detail.
Excellent active-listening skills.
Proficient with Microsoft Office/ Word/ Excel
Experience collaborating with internal and cross-functional teams.
Excellent customer service skills.
Patient and able to practice good phone and video call etiquette.
Ability to multi-task.
Great problem-solving ability.

Compensation and Benefits

Comprehensive benefits package including health and dental coverage.
A culture of meaningful recognition: from bell ringing to promotions and bonuses, we celebrate success.
We exclusively promote from within based on performance and leadership qualities: if you’ve got what it takes, you will climb the corporate ladder.
Ongoing on-the-job coaching: we provide constant feedback and training to help ensure you achieve your goals.
Learn from the best: our management team has an average of 7+ years of experience, with some at 20+. You can build a long sales career with us.
International travel to tend to clients at 5-star locales. From such venues as The Cosmopolitan Las Vegas, Four Seasons San Diego, Fairmont Le Montreux Palace Switzerland and West Palm Beach, Florida.

Tailored group and individual training sessions
Incredible office culture: it’s a cliché, but we’re a big family.
Compensation: $50K + 10-20% bonus

Job Type: Full-time

Benefits:

Dental insurance
Health insurance

Schedule:

Monday to Friday

Work Location: One location

ME Events Group

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Sales Operations Manager (Greenwich Office)