Business Analyst - Global Sales Operations

What can you expect?

At Mercer Marsh Benefits (MMB) we have an exciting opportunity for a data analytics and insight analyst to support in our Global Sales Operations Team.
You would be a key member of a dynamic and diverse Commercial team with exposure to senior stakeholders across many parts of the organisation and regions.
Can be Remote based or London (other locations considered)

What’s in it for you?

To join a truly global organisation that can offer excellent training and ongoing career development opportunities.
Be part of a great team of people, with flexible working and a competitive salary
A comprehensive benefits programs including: 25 days holiday, with the option to buy or sell up to 5 days per year, excellent pension contributions, private health insurance, employee assistance program, a range of lifestyle benefits, volunteering opportunities and to be part of various employee network programs

We will count on you to:

Analyse and report on data, making full use of the tools and resources available to them.
Analysis of Individual and County performance, sales behaviours, sales cycle and solutions sold
Research and evaluate client growth trends and conditions.
Optimize operational efforts through the analysis and prediction of sales trends and markets.
This is a data-driven role that requires a balance of market analysis, and data awareness
Champion the use of data to support sourcing strategies while examining market channels and exploring innovative business opportunities
Participate in the development of analytical products that compile, analyse, and report on data using multiple technologies; gather requirements and modelling criteria leveraging agile methodology
Maintain a robust, compliant and performant data and reporting environment including processes, people, and platforms.
Recommend process changes to achieve minimal error rates. Track errors and improve process efficiencies.
Develop and maintain strong relationships with key stakeholders across multiple geographies, partners and internal clients
Advocate best practice of CRM platform

What you need to have:

Bachelor's Degree or equivalent
Demonstrated consistent creative problem-solving capabilities
Organisational and project management skills are critical using a consultative approach.
Time management, including ability to organise and prioritise work to consistently meet critical and/or conflicting daily deadlines while ensuring the highest level of accuracy.
Excellent attention to detail and follow-through.
Proven ability to research, analyse and problem solve. Ability to interrogate big data to drive meaningful insights.
Excellent technical experience - advanced excel and BI tools a requirement.
Self-motivated and ability to work independently
CRM experience beneficial

What makes you stand out:

Outstanding interpersonal and communication skills both written and verbal, flexible and adaptive to changes in the business. Must demonstrate strong collaborative approach to deliver required outcomes

MERCER

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.

Mercer

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Business Analyst - Global Sales Operations