Under the direction of the Senior Vice President and Vice President, the Head of Sales is responsible for leading Sales operations, customer service, commercial strategy, and business development for Michigan Spring and Stamping.

Current targeted key measures for this position include:

Sales growth
Customer feedback
Quotation conversion rate
Quotation turnaround time

Responsibilities

Works as part of the management team to ensure alignment of Sales department to the direction and goals of the company.
Manages customer relationships both directly and through subordinates in sales department.
Provides support and guidance to the sales and customer service team for complex and/or challenging topics with customers such as price negotiations, VA/VE requests, capacity discussions, etc.
In collaboration with engineering, manages quotation process from start to finish. Prices products based on company direction and goals. Ensures prioritization and timely completion of quotations.
Identifies, develops, and manages, key strategic relationships with current and potential new customers.
Is knowledgeable about the production capabilities and technologies utilized by the company.
Analyzes market for trends in supplied industries and identifies growth opportunities.
Makes use of available data (e.g., sales volume, margin, RFQs received) to offer suggestions for growth and improvement.
Must meet quality standards of the position
Other duties as assigned.
Must follow all policies and procedures regarding environmental, health and safety while striving towards minimizing energy and material use.

Requirements

EDUCATION AND EXPERIENCE:

Bachelor's degree in Engineering or Business.
10+ years of sales experience in metal forming.
5+ years of management experience with direct reports.

Leadership Skills

Serve: Recognizes that success does not just come from personal effort, but through the work of their team. Values leadership as an important service performed for the good of the team and the organization.
Build Teams: Creates teams of problem solvers committed to established goals. Understand the role or team member, team leader and the inter-linking connections between teams they lead.
Lead: Provides a vision that focuses the work of the team and inspires commitment from all team members. Ensures that every team member knows where the team is going and how the team will achieve their goals.
Motivate: Inspires their team and each member to raise their standards of performance and accomplish more than they ever thought possible. Understands that real motivation comes through personal involvement in the work being done, a desirable goal, efficient and effective processes and achievement.
Measure: Helps their team progress toward their goals by tracking and providing feedback on progress and results. Measure efficiency and effectiveness of work to drive improvement. Keeps team informed of progress and results of measures.
Organize: Ensures the resources the team needs to do its work are arranged and deployed in a way that enables the team to be most productive. Establishes well-structured work, support by clear standards.
Direct: Facilitates the daily work of the team with planning, coordination and problem solving. Provides clear instruction about what to do and helps when the team gets stuck so the team can achieve their goals.
Communicate: Keeps their team informed and well connected to both internal and external customers and suppliers. Provides accurate and timely information to the right people. Actively works to maintain open, two-way communication both inside and outside the team. Demonstrates effective verbal and written communication skills with both internal and external contacts.
Develop People: Committed to the personal and professional growth of the people they lead. Creates an environment where team members can learn and grow through thoughtful guidance, challenging opportunities and meaningful development plans. Actively supports such activities in other teams throughout the organization.
Develop Processes: Understands that all systems and processes can be made more effective and efficient. Encourages the team to drive continuous improvement. Realizes that excellent performance requires clear standards and expectations, improvement requires effective problem solving and openness to new ideas.

COMPETENCIES

Project management skills: Demonstrated acceptable skills in project management knowledge, project management performance and project management personal competencies.
Critical thinking: Problem solving, planning & organizing, decision making, influencing & leading, scenario planning and evaluation of alternative courses of action and conflict management. Ability to make independent decisions based on available data.
Operations: Possess high degree of knowledge and expertise in the area of sales and sales management.
Operating systems principles and objectives: Knows all established operating systems (e.g., quality, safety, environmental). Understands the responsibility to maintain familiarity to the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.
Computer knowledge: Must have thorough knowledge of Microsoft Office Suite.
Results oriented: Must possess and show a high level of integrity and dependability with a strong sense of urgency.
Analysis abilities: The ability to exercise sound judgment and make decisions based on accurate and timely analyses.

Benefits

If you ask our employees why they love working at Michigan Spring and Stamping, they will tell you it’s because of the great people they get to work with every day, the flexibility and job security we provide and the daily opportunities which keep them motivated. We are a medium sized company right where you want to be and where you can really make a difference.

In addition to a great work environment, we offer an outstanding compensation and benefits package. Within our benefits package:

Health Care Plan (Medical, Vision, free family Dental)
Retirement Plan (401(k) with company match)
Life Insurance (Basic and Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short- & Long-Term Disability (at no cost to you)
Training & Development with up to 100% paid for education (tuition reimbursement)
Flexible Schedules

Michigan Spring and Stamping, a KERN-LIEBERS Company

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Head of Sales