Position Summary: We are looking for a detail-oriented and customer-focused individual to join our team as Sales Operations Assistant. This entry-level position is ideal for someone interested in building a career in sales operations, account management, or the wood products industry. You’ll be working closely with our existing clients, handling incoming orders, tracking deliveries, and supporting our sales team with day-to-day coordination and client communication. This is not a cold-calling or commission-based role — instead, it’s an opportunity to learn the ins and outs of the sales process in a supportive and collaborative environment.

Key Responsibilities:

Account Support:

Assist senior sales representatives in nurturing and maintaining relationships with existing clients in the wood products industry.
Act as a primary point of contact for routine client inquiries and support needs.
Proactively communicate with clients regarding order status, product availability, and delivery schedules.
Identify potential opportunities for upselling or cross-selling existing products as directed.

Order Administration (Phone & Email):

Professionally answer incoming calls from clients and process orders accurately and efficiently.
Respond to email inquiries related to product information, pricing, and order placement.
Provide product specifications, availability, and pricing information to clients.
Troubleshoot and resolve minor client issues or escalate to appropriate personnel.

Order Processing:

Accurately enter customer orders into the company's order management system (CRM/ERP).
Verify order details, including product codes, quantities, pricing, and shipping information.
Coordinate with internal departments to ensure timely fulfillment.
Maintain organized records of all client interactions and transactions.

Administrative Support:

Assist with preparing sales reports, presentations, and other sales-related documentation.
Maintain and update client databases.
Participate in team meetings and contribute to sales strategy discussions.

Qualifications:

High School Diploma or GED required; Associate's or Bachelor's degree is a plus.
Strong interest in beginning a career in sales, particularly within the wood products or building materials industry.
Excellent verbal and written communication skills with a professional and friendly demeanor.
Exceptional organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Experience with CRM software (e.g., Salesforce, HubSpot) or ERP systems is a plus but not required.
Ability to learn quickly and adapt to new systems and processes.
Strong problem-solving abilities and a customer-centric approach.
Ability to work independently and as part of a team in a fast-paced environment.
A positive attitude and a strong work ethic.

What We Offer:

Competitive entry-level salary.
Opportunities for career growth and advancement within the company.
Ongoing training and mentorship from experienced sales professionals.
A collaborative and supportive work environment.
The chance to work in a vital and interesting industry

#INDBend

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Schedule:

8 hour shift
Day shift

Work Location: In person

Mid Oregon Personnel

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Sales Operations Assistant