WHY US

Company Information: Mighty Dog Roofing is the fastest-growing brand in construction, as acknowledged by Entrepreneur magazine. The Westford, MA location is searching for a key addition to our growing TEAM to make us the #bestinbusiness.

Company Values

Do the right thing, first!
Chase relationships, not deals.
Get one percent better.

Company Mission
Transform the homeowner experience for home exterior purchases, from decision-making to final installation, by delivering unparalleled service, innovative solutions, and a commitment to quality craftsmanship.

Brand

Fast. Friendly. Fair.

Mighty Dog Roofing of Greater Middlesex County's company values are borne out of past terrible experiences the owners had as customers within the home services industry. Because they've lived it before, the owners know firsthand how it feels when the lower-priced contractor does not communicate, does not live up to their word, or worst of all, does poor quality work in someone's cherished home. The Mighty Dog Roofing Team is dedicated to ensuring that this never happens to our clients and YOU ensure that they are cared for the same way that you would want to be, from the beginning of the journey until the end. Sounds like your kind of gig? Let's chat!

Job Description:

We are seeking a highly organized and detail-oriented Roofing Production Manager to join our team in Westford, MA. The ideal candidate will have a strong background in the roofing industry, excellent communication skills, and a commitment to delivering best-in-class services to homeowners and property managers. The Roofing Production Manager will oversee all aspects of roofing production, from scheduling and material procurement to on-site management and job close-out.

In addition to salary (which may be adjusted based on prior work experience), there are many additional performance-based and team incentives.

Responsibilities:

Lead Mighty Dog Roofing's evolving production process within a high growth paradigm
Lead pre-construction meetings/consultations with homeowners when necessary to ensure accurate installation
Run Pre-Construction meetings (in person when necessary) with clients to align expectations
Put in place a scalable Job kickoff process
Screen labor partners to create long term win-win partnerships
Guide/ Support Team to order materials operationalizing budgets and execution flexibility
Collaborate with Revenue Operations on the prioritization of jobs
Coordinating/conducting job “kick-off” duties, including conducting on-site safety briefings, ensuring that all correct materials have been delivered, install crew is clear on job to be performed, Customer Success staff can update homeowner on expected job progress for the day, “before” photos are complete, homeowner property is adequately protected from damage, and company-specific norms are adhered to
Use technology effectively to deliver in-field job management responsibilities via distributed support staff, including ensuring materials are used appropriately (and waste is minimized), safety standards are adhered to, unexpected materials are procured in a timely manner, and job progress photos are taken by crew
Enable Customer Success Team's communications with crew(s) and homeowners about ongoing jobs
Drive job close-out planning, including scheduling the removal of excess materials and waste. Coordinating/Conducting end-of-job responsibilities, including ensuring job-site cleanup activities, “after” photos, a walkthrough of the completed job with homeowners, and collection of final payment
Collaborate with Customer Success Team to deliver on Production targets via Job costing analyses/assessment
Keeping and replenishing material inventories for commonly-used items such as pipe boots, starter shingles, nails, etc
Completion of post-job documentation such as completion certificates, change orders, warranty filings, etc
Conduct drone flights to collect before, progress, and after photos

Qualities:

Must be eligible to work in the US
Must have driver’s license and clean driving record for insurability to drive company vehicles
Bilingual in English and either Spanish or Portuguese (Portuguese preferred)
Excellent communication skills with people from all aspects of the business – labor, homeowners/customers, and co-workers
Attention to detail
Team player mentality
Dedicated to delivering best-in-class services to homeowners
Familiarity with construction project-management software such as CompanyCam and Roofing CRMs
Prior experience flying drones is preferred, but not required
Prior knowledge of the roofing/construction industry is strongly preferred

Job Type: Full-time

Pay: From $1,200.00 per week

Benefits:

401(k)
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Supplemental pay types:

Bonus opportunities
Quarterly bonus

Experience:

Construction: 3 years (Preferred)

License/Certification:

Driver's License (Preferred)

Ability to Commute:

Westford, MA 01886 (Required)

Ability to Relocate:

Westford, MA 01886: Relocate before starting work (Required)

Work Location: In person

Mighty Dog Roofing Minutemen to Merrimack

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