Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

The Sales Operations Coordinator (SOC) will work directly with Sales, Finance, Operations and Sales Operations Management to support our sales team by providing timely and accurate assistance to help them manage their selling efforts. Professionalism and excellent verbal and written communication skills is of the utmost importance as this position will work directly with clients and consultants. This is a fast-paced and constantly evolving sales environment that requires excellent communication skills, and the ability to multi-task and work under and towards a deadline.

How You Will Make an Impact:

Working directly with clients and consultants and liaison with other departments on their behalf for desired outcomes
Assist sales team in client and consultant maintenance
Application tracking system maintenance and data hygiene.
Review and tracking consultant timesheet submission
SOWs creation, coordinate and tracking

What You Will Need to Succeed:

3-5 years previous Application Tracking System software experience
Strong organization and prioritization skills; ability to perform multiple tasks and meet deadlines in a fast-paced, dynamic team environment
Proficiency in Microsoft Office software with an emphasis on Excel.
Strong analytical capability; ability to exercise sound judgment; strong decision-making skills
Strong attention to detail
Strong communication skills, written and verbal, with the ability to interact with highly professional clients.
Strong customer service skills with the ability to support clients and recruiting team members through resume submittal, interview scheduling and on-boarding activities.
Enthusiastic, outgoing and eager to work with high-profile clients and technology professionals.
Detail oriented and focused with the ability to prioritize tasks and work independently, performing data entry with accuracy and efficiency.
Track multiple work streams with excellent follow-through, with an attention to compliance and deadlines.
Proficient in productivity software (MS Word, Excel, Outlook) and experienced in web-based applications.

Preferred Skills:

Workday
Advanced excel skills, pivot tables, formulas, etc.

Compensation

Estimated Pay Range: The estimated pay range for this position is USD $27.00/Hr. - USD $41.00/Hr. and is a Non-Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

Milestone Technologies, Inc. (Corporate)

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Sales Operations Coordinator