Mill-Max Mfg. Corp., one of the world's leading manufacturers of electronic interconnect components, has a great opportunity available for a Business Applications Analyst to join our team in Oyster Bay, New York. The Business Applications Analyst supports manufacturing, sales, and customer service teams by building practical systems, automation, and data solutions. This newly created, hands-on role focuses on Power Platform solutions and the selection and implementation of a new CRM system, working closely with business users, IT, and an internal software development team.

Job Responsibilities:

Custom Application & Business Analysis

Support custom, in-house manufacturing systems developed by the internal software development team (data tracking, scheduling, production monitoring).
Gather and document requirements from production, scheduling, and operations teams.
Translate business needs into user stories and functional requirements for the internal development team
Build simple Power Apps prototypes to clarify and validate requirements.
Assist with user acceptance testing (UAT) and collect end-user feedback.
Act as a day-to-day liaison between business users and the internal development team.

Automation & Microsoft 365 Solutions

Build and maintain Power Automate workflows to reduce manual work.
Develop Power Apps for data collection, approvals, and basic process tracking.
Create and maintain SharePoint Online lists and lightweight collaboration solutions.
Identify opportunities to apply Microsoft Copilot and AI tools.

CRM Selection & Administration

Research, evaluate, and recommend a CRM platform.
Support or lead the initial CRM implementation, configuration, and setup.
Provide ongoing CRM administration, user support, and adoption support.

Training & Collaboration

Deliver user training and create clear how-to documentation, SOPs, and basic security awareness guidance related to system usage and data handling.
Work with IT and developers to ensure solutions meet security and technical standards.
Communicate user feedback, issues, and enhancement requests clearly.

Job Requirements:

Bachelor’s degree in computer science, Information Systems, IT, or related field (or equivalent practical experience).
2 – 4 years of experience working with Microsoft 365, especially Power Platform tools.
Hands-on experience building or supporting Power Automate and Power Apps.
Interest in or exposure to CRM platform selection and implementation projects (Dynamics 365 or similar).
Proficiency with SharePoint Online, Excel (formulas, pivot tables), and ticketing tools (Jira, Azure DevOps, or similar).
Interest in process improvement and reporting (Power BI a plus).
Basic understanding of databases, API’s, and integrations.
Experience working with Software Development teams in a Business Analyst, Systems Analyst, or application support role.
Ability to document requirements and communicate effectively with technical and non-technical users.
Exposure to a manufacturing, operations, or production environment.
Strong organizational skills, initiative, and willingness to learn.

Job Details:

Reports to CEO
Full-Time Salaried Employee
First Shift: 8:00 AM – 5:00 PM, Monday – Friday
Pay: $100,000 - $120,000 annually

Mill-Max Mfg. Corp. is an industry leader in precision-machined interconnect components, with customers worldwide in the telecommunications, aerospace, and medical electronics industries.

We recognize that the knowledge, creativity, skills and integrity of our employees enable us to lead in the electronic interconnect industry. We work hard to foster an environment of growth, dedication and advancement, while providing an optimum level of customer service.

Mill-Max is proud to offer a wide variety of benefits as part of our overall commitment to the people who make our success possible. In addition to competitive salaries, Mill-Max provides an excellent benefit package that includes comprehensive health care coverage, 401(k) Plan, Profit Sharing, Tuition Reimbursement and more!

Visit www.mill-max.com. An EOE M/F/D/V

Mill-Max Mfg., Corp

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