Modern World Business solutions is a white label payments fintech. We are an exciting, fast paced growing business who continue to disrupt the payments industry with new technologies. We go to market via a direct sales team as well as our well-established partner channel with the growth trajectory continuing for the foreseeable future.

About the role:

The role of the Sales Operations Specialist is to maximise our potential by removing friction in the sales and customer journey via process and reporting enhancement. As a Sales Operations Specialist, you will play a key role within your function to drive the productivity and effectiveness of the sales teams & directly influence our ARR growth.

You will proactively look for and communicate data insights on all stages of the sales process. You will also be expected to review, adapt, and initiate operational processes to support our rapidly growing business.

The individual must have experience in sales operational processes and tools, calling upon her/his experiences in CRM systems, and providing governance to ensure sales-related data remain clean and accurate.

This role will be part of the Operations team, which is based in the UK, and will report directly to the COO.

Responsibilities:

Position yourself as a trusted advisor and provide value-added forward-looking insights (month, quarter, year)
Understand and be able to articulate the customer journey from lead to Live Customer
Instil good pipeline hygiene and feedback on operational changes where needed
Drive improvements to the CRM system
Embed yourself in the business and build relationships with the wider network (Operations Finance, On-boarding, Technology)
Champion and support the rollout of sales tools and empower leaders to self-serve
Works with leaders to create CRM reports, dynamic dashboards, and metrics for the management team to increase visibility and accountability into sales performance and operations
Take ownership of recurring processes, automating wherever possible
Administer the CRM system as well as other proprietary systems
Constantly looking for improvements to existing processes

Requirements:

1+ years’ experience working within a Sales operations [sales, marketing, customer success] environment
Experience in supporting sales and working stakeholders to influence decisions and drive improvements.
Good written and verbal communication capabilities.
Knowledge of CRM (Salesforce / Zoho), ideally in admin capacity.
Experience with sales data.
Excellent with Excel.
Ability to attend Huntingdon offices periodically

Salary & Package

What's on offer for this exciting role:

Starting Salary £35,000 per annum
Company benefits including pension.
Relaxed working environment with organised staff socials throughout the year.
22 days holiday + Bank Holidays
Chance to join an exciting and rapidly growing organisation in, arguably, one of the most exciting sectors out there at the moment in payments.

If you are interested in this position, please send a CV

Job Types: Full-time, Permanent

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Abbots Ripton, PE28 2PF: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Sales operations: 1 year (required)

Work Location: Hybrid remote in Abbots Ripton, PE28 2PF

Modern World Business Solutions Ltd

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Sales Operations Specialist