Job Description Summary

The Chief Revenue Cycle Officer (CRCO) for the Medical University of South Carolina Health Enterprise (MUSC Health) is responsible and accountable for developing a top decile performing Revenue Cycle that is known nationally as a thought leader and innovator in digital transformation.

Direct to the Health System CFO with influencing relationships to the markets and entities as stakeholders in addition to Heath System Leadership.

The CRCO will directly report to the System Chief Financial Officer with over 800 FTE's.

Enhance and operationalize a strategic plan with key milestones and measurement to achieve “a top decile performing enterprise that is a thought and performance leader respected across the nation” as measured by its revenue base.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC002357 SYS - Revenue Cycle Admin

Pay Rate Type

Salary

Pay Grade

Health-00

Scheduled Weekly Hours

40

Work Shift

Job Description

▪ Lead: Recruit, build and develop a highly engaged workforce that is effective in person and in remote working environment.

Inspire credibility and reliance upon results by the Health System in its entirety and key stakeholders.
Communicate in a proactive, concise, impactful manner that clearly informs at the right level without getting lost in weedy detail to build the compelling story for change clarity around performance or drive new thinking.

▪ Perpetual Improvement: MUSC Health focuses heavily on performance measurement and openly compare its performance as it seeks to perform at a higher level. It is critical in this role to learn and lean into these tools to drive improved performance.

Leverage Artificial Intelligence and analytics for clear expectation accurate and timely performance across they system.
A thoughtful leader who leads a highly engaged team that delivers consistent year over year results that attract high level talent and grows its revenue base while leveraging artificial intelligence and digital transformation.
At MUSC Health, relationships and collaboration are key to success. In this highly matrixed environment. As a distinguished leader, MUSC prides itself on the experience of its patients and care team members and has expectations of leaders. Openness to perpetual improvement and a desire to always be more is essential.

▪ Compliance with all regulations and requirements affecting the revenue cycle through overseeing the development and implementation of operational policies and procedures: Ensure revenue cycle functions effectively comply with all regulations in accordance with relevant federal, state and local regulations governing all aspects of the MUSC Health revenue cycle. Responsible for internal controls for MUSC Health revenue cycle to maintain and ensure cash flow. Responsible to ensure credit balances meet metrics assigned and reporting is performed as required by government agencies. Responsible for revenue cycle compliance with federal and state regulations and related payor requirements, including managed care contractual requirements. Deploy a service-excellence approach to the flow of all revenue cycle components.

▪ In collaboration with MUSC Health information technology, oversee implementation of Epic and other enterprise applications, upgrades and conversions to ensure proper operating enterprises are available as needed to maintain control of patient financial services cash flow: Develop organized work plans which clearly establish responsibilities of all involved parties and timeline for implementation. Work with other departments, such as clinical operations, business administrators, administrative personnel, physicians, and hardware and software vendors, to evaluate, select, and install software applications with focus on the revenue cycle. Recommend information Enterprise enhancements (hardware, software, peripheral devices). This includes additional Epic modules, enhancements, or other software programs.

Additional Job Description

Education: Bachelor's Degree or Equivalent

Work Experience: 11 years progressive work experience and 7 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

MUSC College of Health Professions

New Jobs

Chief Revenue Cycle Officer