Nacmias Law Firm is a boutique NYC litigation practice handling OATH/ECB defense, landlord-tenant matters, and commercial disputes. We have a strong, steady flow of inbound leads from our website, Google Ads, and referrals, and intake managers.

We're looking for a Revenue Operations Manager to build the system layer behind it: pipeline tracking, automated routing and follow-up, source-level attribution, and the playbook our intake team runs on.

You'll work directly with the firm's principals, with real ownership over the revenue engine. This is a systems role, not a quota-carrying sales job: you won't be working leads yourself. You'll design and build the machine, then train and equip the existing team that runs it. The work is varied: CRM implementation, automation, funnel analytics, process design, and team enablement.

Our stack

N8N automations, Airtable, Multi-platform integrations
GA4, Google Ads, call tracking, website intake forms
Next.js web platform with custom intake pipelines (in-house dev support available to build what you design)
CRM: to be selected and implemented by you
Anthropic Claude and OpenAI for workflow automation

What we're looking for

Experience in revenue operations, sales operations, or growth operations
You've personally implemented and administered a CRM and built the automations inside it: routing rules, follow-up sequences, lead scoring. Tell us which tools and what improved.
Fluent in funnel math: contact rate, conversion rate, speed-to-lead, cost per signed client, and how to instrument and move each one
Strong with automation platforms (N8N, Zapier, or Make) and comfortable in Airtable and spreadsheets
You've trained a team on a process you built, not just built systems in isolation
Clear written communicator: your playbooks and documentation are what 12 people will work from
Bonus: legal, medical, home services, insurance, or another high-volume inbound services business

Why join us

Real ownership: you design the revenue engine, no legacy CRM to untangle
An established lead flow and an intake team ready to adopt what you build
Direct collaboration with the firm's principals
In-house development support to build custom tooling around your process
Flexible hybrid schedule in Brooklyn
Health benefits, paid time off

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance

Work Location: Hybrid remote in Brooklyn, NY 11217

Nacmias Law Firm

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Revenue Operations Manager