Sales Operations Manager

We are seeking an energetic and results-driven Sales and Marketing specialist to join our team. This position combines sales expertise, operations and marketing creativity to promote our high-quality motorcycle parts and accessories. The ideal candidate will be responsible for developing and executing marketing strategies, building customer relationships, and driving sales growth in a fast-paced and competitive market.

Key Responsibilities

Sales Responsibilities

Develop and maintain strong relationships with dealers, distributors, and customers to expand sales opportunities.
Identify and pursue new sales leads in both domestic and international markets.
Prepare and deliver presentations, product demonstrations, and proposals to prospective clients.
Process orders, track shipments, and ensure customer satisfaction throughout the sales process.
Monitor sales performance, analyze trends, and adjust strategies to achieve revenue targets.
Provide feedback to the product development team based on customer needs and market demands.

Marketing Responsibilities

Plan and execute marketing campaigns to promote motorcycle parts and accessories across digital, print, and event channels.
Manage and update the company’s website, social media platforms, and online stores with current product information and promotions.
Create marketing materials, including sales promotions, product catalogs, email campaigns, and advertisements.
Organize trade shows, events, and promotional activities to enhance brand visibility and generate leads.
Analyze marketing campaign performance and provide recommendations for optimization.
Conduct market research to identify trends, competitors, and customer preferences.

Cross-Functional Collaboration

Work closely with the production and logistics teams to ensure accurate inventory levels and timely order fulfillment.
Collaborate with the product development team to design marketing strategies for new product launches.
Act as a liaison between sales and marketing, manufacturing, distribution and external partners to ensure alignment on goals.

Qualifications

Prefer a Bachelor’s degree in Marketing, Business Administration, or a related field.
A minimum of 6+ years of experience in sales and/or marketing operations, preferably in the automotive or motorcycle industry.
Strong understanding of motorcycle parts and accessories or a passion for motorcycles is highly desirable.
Proficiency in CRM software (e.g., Salesforce) and marketing tools (e.g., Mailchimp, Google Analytics).
Exceptional communication and negotiation skills.
Ability to work independently and as part of a team in a dynamic environment.
Strong analytical skills with attention to detail.

Skills and Competencies

Sales and customer relationship management
Campaign planning and execution
Digital marketing and social media expertise
Market analysis and trend identification
Event coordination and public relations

Benefits

Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
Employee discounts on motorcycle parts and accessories
Opportunities for career growth and professional development

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Overtime

Work Location: In person

NAMZ Custom Cycle Products

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Sales Operations Manager