Imagine catching criminals before they strike - that’s exactly what Napier’s AI-powered platform does! By analysing transactions and customers in real time, Napier AI’s technology empowers financial institutions to spot suspicious activity, like money laundering, and stops it in its tracks.

Napier AI’s technology works like a digital detective, combining AI with smart analytics to outthink criminals and protect people’s money from becoming criminal proceeds. It’s not just about stopping crime - it’s about making the financial world safer and more trustworthy for everyone.

Collaboration, innovation and wonderful people are just some of the reasons to bring your career to Napier. Our culture is shaped by our core values that promote equality, creativity, and opportunity in everything we do.

Overview of the role:
We are looking for a highly organised, proactive individual to join Napier AI in a varied business support role spanning business operations, office management, and executive support for our CEO.

This is an excellent opportunity for someone looking to build broad business experience in a fast-paced scale-up FinTech environment, working closely with the CEO and wider ExCo while helping ensure day-to-day operations run smoothly and effectively.

Application Deadline

November 30, 2026

Department

Business Operations

Employment Type

Permanent - Full Time

Location

London

Workplace type

Hybrid

Compensation

£30,000 - £37,000 / year

Your day to day: Business Operations Coordinator

Business Operations

Use AI tools thoughtfully to solve problems, summarise information, support drafting and improve the speed or quality of day-to-day work
Identify repetitive tasks or manual processes that could be automated, simplified or improved, helping save time and reduce unnecessary admin
Proactively suggest practical improvements to current ways of working, making information easier to find and helping teams operate more efficient
Prepare clear, accurate decks, agendas and meeting materials for Leadership/ExCo and Board meetings, ensuring they are ready within agreed timelines
Track actions and follow-ups from board meetings, offsites and all-hands sessions, helping owners stay clear on deadlines and next steps
Support the CEO and senior leadership with ad hoc business projects, research and follow-up actions, delivering work that is accurate, useful and easy to act on

Office management

Keep the office running smoothly day to day, ensuring supplies, post, shared spaces and general office standards are managed proactively
Provide a welcoming and organised experience for internal and external visitors
Support company events, meetings and office activities so they are well organised, on time and delivered to a high standard
Work closely with IT support and office suppliers to resolve issues quickly and reduce repeat problems where possible
Act as a key day-to-day contact with building management and facilities teams, ensuring office issues, maintenance requests and building updates are communicated clearly and followed through to resolution
Support health and safety processes by helping maintain office checks, records and communications, ensuring actions are completed and the workplace remains safe and compliant

Executive Assistant / support

Support the CEO with diary management, appointment setting, travel arrangements and correspondence, helping them stay organised and focused on priorities
Provide ad hoc administrative support to ExCo members as capacity allows, ensuring requests are handled accurately, confidentially and within agreed timings
Coordinate ExCo meetings, offsites and board meetings, including minutes, meeting rooms, IT set-up and catering, ensuring logistics run smoothly and actions are captured clearly

Do you have what it takes?

Confident using Microsoft Office, including Word, Excel, PowerPoint and Outlook, with a keen interest in using AI and digital tools to work smarter, improve accuracy and save time
Curious and responsible in how they use AI tools such as Claude, Copilot and Abundly, applying them to support problem-solving, summarise information, generate ideas and identify opportunities to improve or automate processes
A proactive problem-solver who looks for ways to simplify processes, reduce manual effort and improve how things get done
A clear and confident communicator, comfortable dealing with colleagues, visitors, suppliers, building management and senior stakeholders
Highly organised and detail-focused, with the ability to keep actions, meetings, deadlines and office priorities on track
Personable, flexible and calm under pressure, with the ability to juggle multiple tasks and priorities at once
Able to handle confidential and sensitive information with discretion and good judgement
Comfortable supporting office operations, facilities follow-up and basic health and safety processes, with a willingness to learn
Any prior office, admin, PA/EA or business support experience, including internships or placements, is a plus, but not essential

Why Napier?

Comprehensive private healthcare through AXA covering optical, audio & dental.
25 days of annual leave + bank holidays + your birthday and a wellness day
Dedicated pension plan through Aviva.
Life Insurance 4x your annual salary.
Enhanced Maternity & Paternity leave.
Income protections policy.
Work from anywhere for up to 1 month.
Access to our employee wellbeing programme.
Gym membership discounts.
Flexibility in work schedules and locations, ensuring a work-life balance.
- This role can be fulfilled either with a hybrid approach or fully in-office – depending on your preference.
An open and flexible culture that allows you to work in the best way for you.

Please note applicants must have the right to work in the United Kingdom. We are unable to offer sponsorship or take over sponsorship of employment visas at this time.

About Napier AI

We are compliance technology specialists. Our platform is founded on broad experience and deep expertise; and our products increase efficiency and minimise risk by successfully combining big data technologies with AI and machine learning. It all adds up to the world’s first truly intelligent compliance platform.

But tech is only half the story. Our intelligent approach is applied to underpin your policy, process and procedure, so you can focus on specific outcomes. The Napier platform is fast, scalable and easily configurable, as well as user-friendly. It rapidly strengthens your AML defences and trade compliance capabilities, while meeting your company’s compliance obligations and challenges in any sector.

Napier Technologies Limited

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Business Operations Coordinator