Nasdaq is looking for a Deal Desk Analyst to join the Nasdaq ESG Solutions team in Greensboro or Denver within our Corporate Platforms division.

At Nasdaq Corporate Platforms we are committed to delivering the premier capital markets and governance solutions across companies’ lifecycle to drive their valuation and elevate their global brand. Our ESG Solutions products and services help public, private, and non-profit organizations worldwide streamline meeting processes, accelerate decision-making, and drive governance excellence.

At Nasdaq, we are relentlessly reimagining the world of tomorrow — one that is built on innovative technology, fueled by market-moving insights and driven by forward thinking. We provide our employees with the resources and opportunities they need to chart a career of achievement, growth and endless possibilities. Our people lead with integrity, take ownership, strive to fuel client success, consistently deliver value and collaborate to play as a team to innovate at the highest level.

The Nasdaq ESG Solutions Deal Desk Analyst is responsible for supporting the ESG Solutions Revenue teams with research and analytical tasks and will work closely with Account Directors and Commercial Management in coordinating contractual matters with stakeholder groups including legal and contract administration.

Your role and responsibilities

Engage with Account Directors, Legal, Contract Administrators, Client Order Specialists, Billing and other teams to investigate and solve client issues and complex inquiries
Investigate contract-related requests from internal stakeholders and customers
Analyze how contracts are structured and negotiated
Interpret basic contractual information and escalate contracts to Nasdaq counsel as necessary
Assist with invoicing issues (duplicated invoices, incorrect invoices, incorrect contact, etc.)
Become a subject matter expert for Salesforce and Apttus (contracting system)
Gather and summarize customer information to support Revenue Operation projects
Safeguard and manage data integrity within Corporate Platforms CRM systems, including Salesforce
Manage time effectively and adapt quickly to changing priorities

We expect you to have

1+ year(s) of experience in a similar or relevant role supporting a fast-paced global service team and cross-functionally with internal stakeholders
Strong analytical, organizational and prioritization skills, attention to detail
Excellent communications skills, including the ability to build and manage internal stakeholder relationships
Positive attitude and deep customer service orientation
Demonstrate proficiency in Salesforce
Demonstrates Nasdaq’s values in performing daily responsibilities (client first, integrity, passionate, effective, and resilient)

It would be great if you have

Experience with contract lifecycle management (“CLM”) solutions, especially Apttus
Experience supporting a technology company, especially a Software-as-a-Service (“SaaS”) provider
Experience with various technology-related contracts, including data protection and privacy addendums

This is a full-time permanent position located in Greensboro or Denver. As the selection and interview process is ongoing, please submit your application in English as soon as possible.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Nasdaq, Inc.

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Deal Desk Analyst