Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store in the comfort of people’s homes. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We have an amazing web presence, recognizable brand, great reputation, top notch customer reviews, and a highly-trained in-house call center to provide our sales force with the best and most well-qualified sales opportunities in the industry.

We are currently seeking a highly motivated Director of Sales Operations to manage our sales force, sales productivity, and sales profitability. This includes planning, sales training, sales system implementation, hiring, recruiting, and selection of sales force talent.

The Director of Sales Operations is the leader accountable for overall effectiveness and operational efficiency of the sales arm of the organization.

Responsibilities:

· Provide leadership, guidance, and support to a team of front line Sales Associates and Managers.

· Train, mentor, coach, and develop managers and salespeople to retain top talent and instill a performance management and continuous improvement mentality throughout the organization.

· Directly support Sales Representatives in the field.

· Maintain up to date knowledge of internal processes, products, procedures and best practices.

· Work with internal recruiting managers to ensure staffing levels in all markets exceed the requirements of the organization.

· Walk the talk in passionately delivering an incredible customer experience throughout the organization.

· Achieve agreed upon sales targets and outcomes.

· Represent the brand in line with our mission of delivering an amazing customer experience.

· Lead and participate in regular sales meetings and trainings as needed.

Qualifications:

· 5+ years of experience in a Commission-Heavy, Performance-Based, Outside Sales organization.

· 5+ years of Management experience.

· Extensive travel throughout the company’s current and future markets is required.

· Weekend availability is required.

· Must have reliable transportation, excellent time management and organizational skills.

· Technologically proficient, including e-mail, tablets, smartphones, applications, etc.

· Highly motivated, focused and target driven with a proven track record in sales and management.

· Excellent selling, listening, communication, and negotiating skills.

Compensation:

· Competitive salary commensurate with the requirements of the role

· Production Bonuses

· Vehicle Allowance

· Fuel Reimbursement

Pay: $125,000.00 - $160,000.00 per year

Why Choose National Floors Direct?

· Indeed Employee Reviews: 90%

· Glassdoor Employee Reviews: 96%

· Consumer Affairs Customer Reviews: 90%

· Trustpilot Customer Reviews: 96%

· Houzz Customer Reviews: 94%

· Google Customer Reviews: 94%

How Our Salespeople Are Set Up For Success?

· Short Sales Cycle

· Tremendous Advertising Expenditure

· Pre-Set Meetings

· Pre-Qualified Leads

· Pre-Sale Administrative Support

· Post Sale Administrative Support

· Marketing Campaigns

· Top Notch Customer Reviews

· Strong Brand Reputation

· Ongoing Development

· Opportunities for Growth

· Career Pathing

Job Type: Full-time

Pay: $155,000.00 - $185,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Education:

Bachelor's (Preferred)

Willingness to travel:

50% (Preferred)

Work Location: Multiple locations

National Floors Direct

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Director of Sales Operations