The Sales Operations Director is responsible for the strategy, detailed pipeline and direction of the Sales department in coordination with company objectives.

Duties/Responsibilities:

Maintain a thorough understanding of business model, business operations, programs, and services
Understand the business and marketing challenges of independent pharmacy
Analyze sales trends and market data to develop and maintain corporate sales strategy
Assist with developing sales proposals
Forecast revenue and oversee budget for Sales team
Territory management including analyzing current and potential territory plans
Serve as a liaison between Sales and other departments to align goals with overall business strategy
Lead and direct sales team including hiring, goal setting and performance management.
Set and monitor key performance indicators (KPIs) to measure success for the Sales team
Create a positive working environment
Lead weekly Sales team meetings to encourage participation and collaborative thinking
Provide feedback and coaching to Sales team members as needed
Create reports detailing pipelines, forecasts, productivity and other sales metrics
Ensure data integrity and compliance across sales technology solutions with a specific focus on CRM data
Oversee CRM software to track accurate status of pipeline, thorough log of all meetings, communications, and follow up
Suggest and implement improvements and enhancements as needed

Required Skills/Abilities:

Knowledge of retail pharmacy industry, trends, and competition
Ability to foster teamwork
Effective leadership and decision-making skills
Independent, dependable, self-motivated, and adaptable
Committed to continuous learning and development of self and Sales team
Ability to provide clear goals, direction, and coaching to the Sales team
Ability to establish collaborative relationships with internal teams
Ability to provide excellent customer service to members and prospective accounts
Ability to respond quickly to opportunities and/or issues
Experience in managing a budget and sales expenses
Excellent organizational and time-management skills
Excellent verbal and written communication skills and strong interpersonal skills
Strong creativity skills; focused and disciplined
Demonstrated ability to facilitate meetings to produce quality results
Organized with meticulous follow-up skills
Proficient with Microsoft Office Suite
Strong experience with Salesforce or similar CRM software
Education and Experience:
Bachelor's degree in business or related field
Experience working with independent pharmacies is a major plus!
Requires a minimum of 10 years of demonstrated and successful sales experience and at least 5 years of experience managing a team

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer
Prolong periods driving long distance
Must be able to lift to 15 pounds at times
Must be willing to travel 30% with sales team

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Schedule:

Day shift
Monday to Friday

Experience:

Sales: 10 years (Required)
Sales management: 5 years (Required)

Ability to Commute:

Durham, NC 27703 (Required)

Willingness to travel:

25% (Required)

Work Location: Hybrid remote in Durham, NC 27703

NC Mutual Wholesale Drug

New Jobs

Director of Sales Operations