Operations Specialist - Sales Operations, Bulk

Are you interested in an opportunity to collaborate with external and internal stakeholders and be an enabler for excellent daily operations in a growing international environment?

We are looking for a Operations Specialist to join our Logistics & Operations, Operations team. You will join our expanding, continually developing and exciting business and be part of an international team based in Houston, Texas.

Your part in Neste’s journey

You willbe a team member in the Logistics & Operations Operations team which

coordinates operations and takes care of logistics for renewable and petroleum product and feedstock shipments as well as takes care of customer service functions. You will be a part of a team involved in the day-to-day proactive planning, implementation and optimization of the commercial contracts. You will apply the operational processes in a consistent and solid manner in executing the shipments by vessel, barge, pipeline, rail and tank transfers from contract conclusion to invoicing.

In your role, you will

Oversee the workflow of the sub-team and optimize day-to-day activities
Support the team in operational challenges, grow commercial and operational awareness as well as overall competence in the team in cooperation with the Operations Manager with your in-depth knowledge of cargo operations
Drive accurate and professional work performance in the team to minimize deviations to the operational processes and limit increases in resulting costs

The work includes the same tasks as Commercial Operations Coordinators, for designated areas, with work allocation defined together with the Operations Manager, depending on the workload in the team.

You will work closely with external customers, cargo inspectors and logistics suppliers. Your main internal stakeholders include operations team members, sales and supply managers, supply chain planners, finance, laboratory etc. to ensure high level customer and supplier experience. Our work combines commercial understanding with accuracy and cooperation as well as the desire to develop and renew.

Keys to success in this role

The Best Combination Of Experiences, Skills And Background Is

Team lead who coaches and supports the sub-teams daily work, execution of commercial, service and/or terminal contacts ensuring optimal operational performance. Supporting the team in operational challenges, growing operational awareness and overall competence in the team with an in-depth knowledge of operations processes and actions. Drives accurate daily work performance, streamlined and efficient processes. Supports strong team culture and wellbeing to achieve set targets

Key accountabilities of the job:

Independently leads and supports the team’s daily performance providing Subject Matter Expertise
Analyzing productivity and workload of team members. Keeps team’s workshare document up-to-date
Participates in recruiting. Onboarding, orientation, mentoring and coaching of new and existing team members
Participates in performance planning. Follows up on sub team's STI’s. Provides feedback for forward discussions and identifies teams training needs
Implementation and coaching of Neste templates, instructions and principles
Ensures desk instructions are complete and kept up-to-date. Coordinates vacation and cover planning
Participates in team’s business support, value creation and efficiency adding actions
Leads their weekly team and relevant stakeholder meetings
Coordinates team’s Monthly business review reporting. Supervising and approving designated month end closing activities.
Coordinates internal/external audit requests
Works closely with internal and external stakeholders to improve operational performance
Other possible responsibilities and tasks assigned by the management

Process tasks as assigned by manager:

Collect process related ideas
Provide process and development Subject Matter Expertise input
Implement local level process changes and improvements
Process observations ensuring compliance with Neste templates, instructions and processes
Support and drive daily management activities (dashboard, review, root cause analysis, corrective action)
Deliver input to trainings and materials
Participate in process governance and common forums

Expected impact of the job

Enabler and supporter of new business set ups, strategy implementation, growth of business volume and complexity
Subject Matter Expert to support team operations, ensuring continuity and transfer of tacit operational knowledge in the team
Enabler of business value creation by ensuring daily professional, effective, timely activities, timely system entries and supporting team’s deep operative system and cargo operation process expertise and knowledge

Job Requirements

Compatible with Neste vision, values and strategy
Experience in international commodity business, operations, inventory, logistics and various modes of transport
Bachelor’s or Master’s degree in a relevant area, e.g. from business or technology or applicable work experience
Relevant knowledge of oil and renewable industry
Comprehensive ICT and ERP system knowledge, SAP knowledge an asset
Fluency in written and oral English, local language skills an asset
Have a business and result oriented mindset
Ability to prioritize and handle pressure
Have an independent, flexible, solution minded and proactive approach to work
In-depth knowledge of operations workflow, contract execution and thorough understanding of operations impact on Neste’s overall performance
A solid understanding of Neste business models, systems and processes and the importance of following set instructions
Experience in a leadership role is an asset
Has the courage to question, sparr, develop and suggest improved ways of working and grow competency in team
Excellent communication and collaboration skills, virtually and in person
Commercial awareness - ability to understand drivers of a commercial trade and associated p&l.

Our success is based on our people who are the driving force behind Neste’s transformation to become a global leader in renewable and circular solutions. The passion that we have for creating a healthier planet for our children is what makes us unique. We believe everyone is a leader and share a natural desire for collaboration. Our three values “We care, We have courage and We cooperate” are embedded in our everyday work. Working safely and responsibly at all times is essential to all of us.

If this resonates with you, we look forward to receiving your application.

Join us in creating a healthier planet for our children.

The recruitment process includes interviews and aptitude testing.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification “Form I-9” upon hire. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Our success begins with you.

Every company needs a purpose, and Neste has a strong one: to create a healthier planet for our children. We are 4,800 dedicated professionals committed to that purpose. Everything that we do, down to the smallest detail, shows our clear commitment to tackling the challenges of climate change. As an employer, understanding and valuing wellbeing is vital for our success. At the same time, we encourage every individual at Neste to contribute towards creating a positive impact on the environment as well as on the people, communities and societies around us.

Neste’s strategy is called ‘’Faster, Bolder and Together’. It reflects the understanding that there is no time to lose in combating climate change or helping to tackle the waste plastic challenge. In order to succeed, we need to act, innovate new solutions and deliver them faster and bolder than ever before – together

As innovation is in our DNA, we are empowered to develop pioneering solutions to make businesses more sustainable. In 2021, Neste placed 4th on the Global 100 list of the most sustainable companies in the world.

For more information, please visit neste.com .

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