Scranton Manufacturing Company, Inc. Sales Operations Coordinator JOB DESCRIPTION The Sales Operations Coordinator is responsible for providing sales and administration support to the Sales Support Supervisor and the Sales Operations Manager. ESSENTIAL JOB FUNCTIONS

Supports the sales function by assisting with quoting, copying, problem resolution, and other sales-related activities as needed.
Accurately enter, complete, and verify sales information such as: sales orders, change orders, order acknowledgements, and misc. sales data in a timely manner.
Recognize the need and issue changes in orders and distribute as required.
Perform administrative duties, such as preparing, maintaining, and filing department reports and records, accurately and timely.
Communicate, in person, in writing, via telephone, email or other electronic means with people inside and outside the company, representing the department and company to customers, the public, government, and other external sources.
Develop and maintain constructive and cooperative working relationships with others.
Develop extensive knowledge of parts, service, and products manufactured or distributed by the company.
Assist with transportation and logistics functions of the department.

KNOWLEDGE, SKILLS, AND ABILITIES

Meets minimum requirement of a High School Diploma with two years’ office experience including data entry.
Demonstrates excellent oral and written communication skills with the ability to multitask.
Demonstrates attention to detail in order processing and data entry.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, fax, multiline phone, and other office procedures.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

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Sales Operations Coordinator