The Chief Commercial Officer (CCO) is the directly responsible individual (DRI) for the commercial and communication strategies for the organization. This role will draw on skills and require deliverables in the functions of marketing, sales, product development, customer service, and communications – including Investor Relations. Key metrics to define success will be business growth and market share gains according to strategy and guidance. Essentially, the CCO takes ownership of the customer and customer interface with the product offering and ensuring all functions of the company are aligned to meet the strategic commercial objectives outlined in the current year business plan and long-term strategic plan. In executing this, the CCO is crucial in shaping and executing the strategic marketing strategy. This includes brand management, market research, and promotional activities.

An exceptional CCO is a master of multiple domains, from strategic vision to data-driven decision-making and brand management. They inspire teams, protect brand reputation, and navigate complex markets. They manage constant change through agile decision making by leveraging technology to drive success.

The CCO will report directly to the Chief Executive Officer (CEO).

Responsibilities

Strategy Development: Formulate, Finalize, and Execute the company’s commercial and communications strategy with a visionary outlook. Including but not limited to identifying market opportunities, defining target markets, and devising plans to maximize revenue and market share.

Sales and Marketing Management: Collaborate, Formulate, and Finalize the company’s sales and marketing strategies that foster a data-driven culture to be executed alongside appropriate VPs of Sales. Including but not limited to setting targets and objectives, monitoring performance per aligned metrics, and implementing advanced tools and go-to-market strategies.

Business Development: Partner with the CEO and Chief Technology Officer (CTO) in business development initiatives, seeking and forging new partnerships, and identifying new opportunities and collaborations for growth. Including but not limited to building teams for strategic alliances, collaborations, out-licensing opportunities, or acquisitions.

Stakeholder Management: Build and maintain strong relationships with key stakeholders and customers that creates a unified customer experience, across all marketing channels, including within the digital world. Including but not limited to working with the sales team to ensure customer satisfaction, issue resolution, and clear communications.

Pricing and Revenue Management: Oversee pricing strategies, ensure optimal pricing for products to maximize revenue and maintain competitiveness in the market. Including but not limited to implementing value-based pricing and market access based principles.

External Communications: Develop and execute a robust communication strategy and plan for all stakeholders, including a third-party relationship with an Investor Relations partner. Including but not limited to enhancing brand reputation, transparency, and crisis management.

Market Intelligence: Responsible for monitoring industry trends, competitive landscape, and market dynamics through market intelligence and research. Including but not limited to understanding of navigating diverse markets with cultural awareness and sensitivity.

Cross-functional Collaboration: Collaborate with Finance, Operations, Sales, Product Development, and full executive leadership team to align commercial objectives and overall business goals.

Qualifications

Advanced degree in Marketing, Business Administration, or a related field

Deep relationships with customers and stakeholders in the field of Surgery, Wound Care, and Anti-Infectives

Strong track record of success in a senior sales or marketing leadership role

Demonstratable experience of managing operational performance within financial budgets

Track record of attracting new sales and retaining existing customers

Proven success in building strategies and implementing plans achieving the targeted goals

Strategic thinker and creative problem solver who is not afraid to be hands-on when needed

Strong leader who has successfully built and led high performing teams

Willingness to travel and engage customers face to face – minimum requirement of 30% travel

Other roles and tasks as defined by the CEO and Leadership team.

Next Science

New Jobs

Chief Commercial Officer