Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com.

Job Summary

The Revenue Operations Analyst will work cross-functionally to create, maintain, and operate systems & processes that enable Nextech’s growth. This role will facilitate systems (Salesforce.com), ensure data integrity, and develop analysis that allows the Go-To-Market teams to generate insights that informs the growth strategy.

Essential Functions

Build clear reports & dashboards to support business decision making
Support Sales team with (Salesforce.com) day to day reporting needs and management
Manage data across multiple business intelligence tools such as Power BI and Tableau CRM
Devise, coordinate, and conduct data-cleansing initiatives
Understand key business drivers and utilize that knowledge to analyze and resolve business ops issues and needs
Facilitate monthly board reporting for the Sales & Professional Service departments
Assist with administration of the company Commissions and Bonus Plans for BDR, Sales, and Client Success teams
Manage customer outreach processes and analytics, including Net Promoter Score (NPS)
Report on processes behind customer handoff points: Marketing, Sales, Implementation, Client Success, and Support
Track, measure, and evaluate KPIs across various operations departments to determine if org objectives are met
Maintain close coordination with Finance and Deal Desk managers for revenue & financial reporting
Other responsibilities as defined by Director of Revenue Operations

Minimum Requirements

Demonstrated financial and business acumen
Bachelor’s Degree in Finance, Business Administration, or related field and/or related experience
Demonstrated experience with data analysis and integrity, Business Intelligence tools, and advanced Excel modelling
2+ years experience working with Salesforce.com reporting tools
Excellent communication skills with strong ability to build meaningful cross-functional relationships and buy-in
Must possess high degree of professionalism and proven ability to work with confidential information
Ability to interact with all levels within the organization, effectively managing up and down, internal, and externally
Ability to work in a fast-paced environment with ambiguity and minimally-required oversight
Strong work ethic and proactive work habits
Expert in Microsoft Office including Excel, and PowerPoint

Total Rewards

5 free mental health counseling sessions annually
Flexible Time Off: take time off when you need it without worrying about available hours
10 paid holidays + 1 floating holiday
Generous annual bonus opportunity
iCREATE Employee Recognition Program
Insurance : Choice of Medical, Dental, and Vision plans
Wellness Program including discounts on medical premiums
Health Savings Account
Flexible Spending Account
Volunteer Time Off
100% Company-Paid Parental leave
401(k) with Employer Match
100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
Company-Sponsored 529 College Savings Plan
Corporate Discounts on Retail, Travel, and Entertainment
Pet Insurance options

Working Environment

Nextech operates as a hybrid work organization – employees may work both from home and the office. Most positions have an expectation of attendance in the corporate office in Tampa, FL on either a weekly, monthly or quarterly basis. Frequency of in office work is determined by the department leaders and is subject to change based on business needs. Some positions may be considered 100% remote. The hybrid or remote status of the position will be discussed during the interview process and indicated in the offer letter at the time of the offer
This is a remote-based role with a potential expectation of an office meeting 1 time per quarter

Physical Demands

Activities require a significant amount of sitting at office and work desks and in front of a computer monitor

Nextech Systems

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Revenue Operations Analyst (Remote)