About NextGen Leads:

NextGen Leads is a performance-based marketing company dedicated to helping our partners grow through high-quality lead generation and smart technology. We thrive on innovation, agility, and transparency, with a team that’s passionate about making data-driven decisions to fuel growth.

Position Overview:

We are seeking a Sales Operations Manager to join our team on a temporary basis (6 - 12 months), with the potential for a full-time opportunity. The Sales Operations Manager is a strategic partner to the sales leadership team, responsible for driving growth through data-driven insights, operational excellence, and strategic sales planning. This role ensures the sales organization runs efficiently, scales effectively, and executes against revenue goals with precision and consistency. This will be a hybrid position, based out of our San Diego, CA office.

Essential Job Duties:

Sales Strategy & Growth Enablement

Design and operationalize repeatable, scalable sales processes that support consistent revenue growth, market expansion, and establish a competitive moat in the market.
Analyze competitor approaches to identify gaps and opportunities for a stronger, defensible sales model.
Identify growth opportunities through customer segmentation, buyer analytics, and lead performance insights to design and implement processes and procedures that capitalize on them.
Design customer acquisition and onboarding efforts to drive pipeline strength.
Partner with Marketing and Sales Leadership to design and execute customer acquisition campaigns that drive new revenue growth.
Analyze campaign performance across segments to identify which strategies yield the highest conversion and ROI.
Develop targeting frameworks and lead scoring models that prioritize high-value prospects for acquisition.
Build repeatable campaign processes and automation workflows to scale outreach efficiently.
Continuously test and refine acquisition and conversion strategies to strengthen market position and reduce churn.
Define clear sales stages, handoffs, and success metrics to ensure process clarity and accountability across teams.
Generate and nurture inbound interest through webinars, industry events, advertising campaigns, and conventions.
Develop and implement go-to-market models and customer segmentation strategies for existing buyers that improves customer retention and LTV.
Analyze market performance and recommend course corrections to optimize resource allocation and sales focus.

Sales Automation & Process Optimization

Lead automation initiatives to streamline buyer trending, deal tracking, and reporting across the sales funnel to improve the buyer experience and maximize their ROI.
Leverage sales data, reporting, & insights to increase focus on proactive sales growth opportunities.
Continuously evaluate the sales tech stack to eliminate inefficiencies and ensure maximum ROI.
Use performance analytics to identify where the sales process can be streamlined, replicated, or expanded.
Develop scalable forecasting and planning models that support predictable growth as the organization scales.
Build and manage workflows, integrations, and data automations between CRM, NGL’s app, and reporting systems.
Develop automated dashboards and reporting systems to provide visibility into pipeline health, conversion rates, and revenue performance.
Implement automated performance alerts, dashboards, and playbooks that enable real-time decision-making.
Identify manual or repetitive tasks that can be automated to allow reps to focus on selling.
Identify operational bottlenecks and implement automation or workflow improvements.

Cross-Functional Collaboration

Work closely with Marketing to ensure alignment between lead generation and sales execution.
Work closely with the Product Manager to serve as a bridge between development and sales teams—translating sales needs into system solutions.
Partner with the development & marketing teams to implement tools that streamline prospecting, reporting, and forecasting.

What We’re Looking For:

10+ years of experience in Sales Operations, Revenue Operations, or Sales Strategy roles, with a proven track record of scaling sales operations.
Demonstrated expertise in designing and implementing repeatable, scalable sales processes that drive growth.
Strong background in sales automation and CRM management (Salesforce, HubSpot, or equivalent).
Experience developing and executing customer acquisition campaigns and go-to-market strategies.
Deep understanding of sales mechanisms, competitive analysis, and building defensible advantages in the marketplace.
Ability to improve buyer engagement and lifetime value through operational and strategic initiatives.
Advanced analytical skills with proficiency in Excel/Google Suite.
Strong business acumen and strategic thinking, with the ability to translate data insights into actionable growth plans.
Excellent communication, project management, and cross-functional collaboration skills.
Experience leading change management initiatives and fostering adoption of new tools and processes.

What We Offer:

A unique opportunity to take on a leadership role with immediate impact.
Exposure to both sales and customer success functions at a strategic and operational level.
Competitive compensation package.
Potential for a full-time, permanent role following the temporary assignment.
Full suite of benefits, including 401(k) match.

Competencies:

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Physical Demands and Work Environment:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally required to stand
Occasionally required to walk
Continually required to sit
Continually required to utilize hand and finger dexterity
While performing the duties of this job, the noise level in the work environment is usually quiet.
Specific vision abilities required by this job include: Close vision, Peripheral vision, Depth perception, and the ability to adjust focus.

EEOC Statement:

NextGen Leads provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation:

$150k - $175k

NextGen Leads

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