Who We Are And What We Offer At Nextpoint

Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere. Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

We’re problem solvers, simplifiers, and challenge seekers, all united by a shared goal: fostering a happy workplace and delivering great results for our clients. At Nextpoint, we value innovation, creativity, diversity, and initiative, thriving in a tech-forward environment where our team enjoys coming to work. If you thrive in a relaxed, informal setting and love taking on new challenges, Nextpoint is the perfect place for you to grow and be rewarded.

Where and how you can work

Ravenswood is the home to our headquarters in Chicago, Illinois. We take pride in having a friendly, open office life that is relaxed and honest. We truly want you to come to work as your whole self. As a flexible-first organization, this role requires the Business Operations Associate to be onsite at the office two-three days a week.

What you’d be doing in this role

We're looking for a motivated and detail-oriented Business Operations Coordinator to join our team. This is an excellent opportunity for someone early in their career who wants broad exposure to how a business runs. You'll work across multiple operational functions—including Human Resources, Revenue Operations, and Finance Operations—gaining hands-on experience while supporting critical business processes that keep our company running smoothly.

This role is ideal for someone who is curious, adaptable, and eager to learn. You'll collaborate with different teams, contribute to various projects, and develop a well-rounded understanding of business operations that will serve as a strong foundation for your career.

The impact you’ll make

Human Resources Support

Provide support for recruiting and onboarding new employees, including coordinating schedules, preparing materials, and ensuring a smooth first-day experience
Help maintain employee records and HR databases with accuracy and confidentiality
Support employee engagement initiatives
Coordinate logistics for company events, meetings, and team-building activities

Revenue Operations Support

Assist with sales enablement activities, including preparing materials and coordinating training
Help identify knowledge gaps relating to our tech stack

Finance Operations Support

Assist with accounts payable/receivable processes and invoice tracking & collections
Support accounting activities and financial reporting preparation

Office Operations

Assist the Ops team with daily administrative tasks and operational needs
Provide light IT and technical support for office equipment and employee technology needs
Support office supply management and vendor coordination as needed
Help coordinate internal communications and company announcements
Provide support for reception duties and shipping/delivery management

Cross-Functional Projects

Participate in special projects that span multiple departments
Document and improve operational processes and workflows
Identify opportunities for automation and efficiency gains

Your expertise

Bachelor's degree or equivalent practical experience
Strong organizational skills with exceptional attention to detail
Proficiency in Google Workspace and Microsoft Office Suite (Excel, Word, PowerPoint)
Excellent written and verbal communication skills
Ability to handle confidential information with discretion
Comfort working in a fast-paced environment and managing multiple priorities
Collaborative mindset and willingness to learn

What we bring to the table besides salary

Competitive pay that matches your experience
Flexible hybrid schedule (2-3 days in-person) Comprehensive health benefits including medical (BCBS with PPO and HDHP/HSA options), dental (VSP), and vision (Guardian)
FSA options for health, dependents, and transit
Generous PTO, paid holidays, and extra perks like flexible summer hours, quarterly mental health days, and floating holidays
Annual professional development stipend to keep growing
Monthly flexible benefit stipend to spend on what matters to you
401k plan with matching
Free lunch in the office Tuesday through Thursday, plus a stocked kitchen and bar!
And more good stuff!
Most importantly, we offer a psychologically safe and inclusive environment where everyone feels welcome and supported.

Don’t just take our word for it that we’re awesome!

We've been recognized as one of Built In's Best Startups to Work for in Chicago four years running (2023-2026), and our clients agree. Check out our reviews on G2 and Capterra.

Equal Opportunity Employer

Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ+ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!

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Business Operations Associate