Business Line: Life & Wealth

Hours Per Week: 35 (Full-Time)

Location: Markham, with occasional days in our Toronto location - Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office)

Job Duration: Full-Time, Permanent

About the Role

We have an immediate need for an Operations Coordinator, to support the Life & Wealth Team. The ideal candidate is flexible, possesses strong communication skills, and is a collaborative team player who builds successful relationships. In this role, you will be responsible for handling office management and reception duties as well assisting with supporting our sales team with administrative items and scheduling.

What You’ll Do

Producer Support

Must maintain and oversee schedules including creating and organizing multiple meetings for the Life & Wealth Team
Prepare and revise Word, Excel, PowerPoint, and other documents including presentations both internal and external client document.
Liaise with other organizations and associations on behalf of the Life & Wealth Team

Office Management

Manage division reception including routing of incoming calls, mail communications and general support for visitors
Serve as the point person for purchasing office needs/supplies, office equipment and general office errands
Coordinates guest visits including office food orders/delivery
Organize team functions including staff activities and client events

Sales & Marketing Support

Assist with maintaining Salesforce CRM, including data entry and research
Run reports to monitor sales and marketing activity
Supports communication between sales and operations
Manages meeting follow ups, notes, etc.
Contributes to event planning

What You Bring

Post-Secondary degree is preferred with 1-2 years’ experience as an Administrative Assistant or Office Coordinator, preferably in Financial Services or Insurance.
Minimum 1 year of experience in professional office setting
Desire to work in a fast-paced environment with flexibility in duties and responsibilities
Proficiency in processing large amounts of information on an ongoing basis
Exceptional attention to detail and time management skills
Strong aptitude for organization and active management of shifting priorities
Effective verbal and written communication
Ability to work on projects with a team or on an individual basis
Proficiency in Microsoft Office Suite and the ability to learn software/technology quickly.
Proficiency in calendar management.
Experience with Salesforce, Concur, ServiceNow, Sharepoint.

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

What’s In It For You

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

A hybrid environment approach that keeps the best interests of our staff and our clients in mind
Annual bonus plan for all employees
Matching RRSP plan of 5% of salary
Referral Commission Plan
Generous benefits plan including Health Care Spending Account starting on the first day of employment
Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
Reimbursement of license fees and professional membership dues
A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.

NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.

Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.

Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including CIBC Run for the Cure, Autism Speaks, KRG Children's Charitable Foundation and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.

Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Life insurance
Paid time off
RRSP match
Vision care
Wellness program

Schedule:

Monday to Friday

Work Location: Hybrid remote in Thornhill, ON L3T 7W4

NFP Corp

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