At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

NICE Actimize is currently seeking a Sales Operations Analyst to join our Sales & Business Operations team located in London.

NICE Actimize is comprised of talented, creative, and dedicated individuals with a passion for delivering innovative solutions to the market. At NICE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. Come share, grow, and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

Responsibilities

Prepare and deliver responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQ), and other forms of sales support.

Update and administer Knowledge Management Systems, including Wikis, third-party RFP system (RFPIO), and Salesforce.

Coordinate sales, marketing, technical and product stakeholders across multiple time zones and regions to develop RFP content

Partner with subject matter experts throughout company to gather and develop effective statements about company strategies, capabilities and solutions

Assist Pre-Sales and Sales teams in communicating up-to-date information on product offerings, business strategies, and key marketing messages

Qualifications

Excellent business and technical writing skills

Demonstrated ability to clearly communicate company and product positioning, as well as technical capabilities

Proficiency in using content management systems

Ability to understand business drivers and customer buying patterns and to tailor documents appropriately

Strong document development skills (Microsoft Word, PowerPoint, Excel)

Familiarity with or willingness to learn Knowledge Management Systems mentioned above.

Highly effective at collaborating with subject matter experts throughout company to obtain needed information on tight deadlines to complete RFP responses, DDQ’s, and other forms of sales support.

Strong influencing skills: ability to work with colleagues and navigate within different departments, geographies and time zones

Creative problem-solver, excellent professional judgment, ability to anticipate potential obstacles, knows when and how to escalate issues to next level of management

Highly organised and detail oriented, ability to work on multiple time-sensitive projects, and handle deadline pressure

Works well in fast-paced, small-company environment.

2.1 degree or higher

0 – 2 years relevant job experience.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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